At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in our beauty department.
- Company: Join Fenwick, a historic and innovative family-owned department store.
- Benefits: Enjoy 28 days annual leave, birthday off, and up to 25% discount across all stores.
- Other info: Dynamic environment with opportunities for career growth and collaboration.
- Why this job: Be part of a supportive management team and make a real impact in retail.
- Qualifications: Retail management experience and a strong interest in fashion required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently seeking a passionate and driven Sales Manager to join our Beauty team in Fenwick Kingston. This is an exciting opportunity for someone looking to develop their career in retail management in a highly successful and valued department.
Benefits
- 28 days annual leave (increasing by 1 day each year to a maximum of 33 days) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year.
- Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
- Up to 25% discount in all Fenwick stores and fenwick.co.uk.
- 'Perks' - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products.
- WeCare - 24/7 GP, wellbeing advice & support service.
Role and Responsibilities
As a natural leader and role model, you will be ‘Customer First’ in everything you do, working closely with your team to ensure our customers receive our famous Fenwick hospitality when they visit us. We are looking for someone who will live our value of ‘Keep it Simple’ and who drives the same high standards as we do when it comes to exploring new commercial opportunities to maximise sales in the spirit of our value ‘Be Bold and Courageous.’ At Fenwick we recognise the value our people bring to the business, and through our values ‘Own and Deliver’ and ‘Respect and Work Together' you will lead a team of Team Leaders, Sales Consultants and Sales Advisors, setting them up for success at every opportunity. This is a fantastic opportunity to join a supportive management team and raise your profile within our business as you will be working shoulder to shoulder with our Divisional Sales Manager and cross functionally with our Buying & Merchandising Team.
What we are looking for in a candidate
- A Proven Track Record of working in retail at Supervisory and/or Management Level.
- Strong interest in Fashion Retail and Commercial Awareness.
- A natural leader and role model who thrives in a fast-paced environment.
- Innate attention to detail and the ability to make commercial decisions.
- An experienced professional who is adaptable, approachable, and resilient.
- Current and relevant product knowledge and market awareness.
- Experience in managing a large team.
About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!
Beauty Sales Manager employer: Fenwick Limited
Fenwick is an exceptional employer, offering a vibrant work culture that values collaboration and innovation. As a Beauty Sales Manager in Kingston, you'll enjoy generous benefits including 28 days of annual leave, a birthday off, and substantial discounts across all Fenwick stores. With a strong focus on employee growth and development, you will have the opportunity to lead a dedicated team while being supported by a management structure that encourages boldness and creativity in driving sales.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Sales Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Fenwick Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Fenwick Limited!
We think you need these skills to ace Beauty Sales Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Fenwick Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Fenwick Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Fenwick Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Fenwick Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
