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- Tasks: Support low-income individuals living with HIV/AIDS through navigation and referrals.
- Company: Fenway Community Health is dedicated to providing inclusive healthcare services.
- Benefits: Enjoy competitive pay, comprehensive health insurance, retirement plans, and paid holidays.
- Why this job: Make a real impact in the community while working in a diverse and supportive environment.
- Qualifications: Bachelor’s degree or equivalent experience; direct service experience with diverse populations preferred.
- Other info: LGBTQIA+ and BIPOC candidates are strongly encouraged to apply.
The predicted salary is between 50000 - 60000 £ per year.
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All Jobs > High Acuity Community Health Worker
Fenway Health
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High Acuity Community Health Worker
Boston, MA
- Prevention
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Job Type
Full-time
Description
Under the supervision of the Manager of Integrated Navigation Services, the CHW – Public Health provides clinical and social determinants of health referrals and navigation to low-income people living with HIV/AIDS (PLWH). This role will primarily work with those who are not virally suppressed, not well connected to medical care, and at high risk for housing instability.
Responsibilities
- Provide clients with easily accessible and low-threshold services that operate within the harm reduction framework and assist clients in overcoming other barriers to service delivery, including assisting clients on a walk-in, triage, and community/home visits on an as-needed basis.
- Review, and when applicable complete, comprehensive assessment of clients’ social determinants of health (SDoH) needs and acuity including housing, legal, nutrition, employment, transportation and medical care.
- Conduct service planning and implementation, case coordination, case conferencing, case monitoring and follow-up services for those identified as out of care.
- Develop innovative strategies to retain and engage people in medical care in collaboration with medical care teams.
- Collaborate with supportive staff to provide seamless continuum of services.
- Work collaboratively with clinical providers and financial assistance coordinators to assist clients with scheduling HIV follow up appointments, lab and medication requests, accessing Ryan White funding, state insurance, and other financial services for core medical and supportive services.
- Refer clients to services that address SDoH needs, including internal and external housing search and legal services, nutrition resources, state benefits, and transportation assistance.
- Work proactively and intentionally to coordinate with Medical, Drug User Health, Sexual Health, Housing, and Medical Case Management colleagues to ensure seamless continuum of care and services for client.
- Communicate with DPH Epidemiologists and complete case reports for new HIV infections.
- Build cooperative referral relationships and maintain regular communication with area agencies and organizations that serve our target population so clients can take advantage of Linkage to Care services.
- Work collaboratively with Housing and Medical Case Management colleagues to share resource information.
Requirements
- Bachelor’s degree in a related field or 1 year of equivalent lived experience
- Experience providing direct service to diverse populations including people living with HIV/AIDS, people using substances, people experiencing homelessness, people with mental health diagnoses, people who are bilingual/bicultural and people with varying gender identity, gender expression and sexual orientation.
- Self-motivated; ability to work independently and proactively.
- Ability to juggle multiple tasks under pressure and deadlines.
- Ability to work patiently and persistently with clients and colleagues in order to ensure follow through and to function as part of a team.
- Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
- Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.
Preferred Qualifications
- Two years of experience in a related field
- Experience in case management and/ or housing advocacy
- Bilingual in Haitian Creole/ English or Spanish/Englis
- Valid Massachusetts driver’s license
- HIV/AIDS awareness and sensitivity
We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more. LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply. This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
Salary Description
$24.92 – $25.64 /hour
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High Acuity Community Health Worker employer: Fenway Community Health
Contact Detail:
Fenway Community Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land High Acuity Community Health Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by low-income individuals living with HIV/AIDS. Understanding their social determinants of health will help you connect better with potential employers and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the public health sector, especially those working with vulnerable populations. Attend local health events or workshops to meet people who can provide insights or even referrals for the High Acuity Community Health Worker position.
✨Tip Number 3
Showcase any relevant volunteer work or lived experience that aligns with the job requirements. This can set you apart from other candidates and highlight your passion for community health and advocacy.
✨Tip Number 4
Prepare to discuss innovative strategies you've used or would propose for engaging clients in medical care. This demonstrates your proactive approach and ability to think critically about the challenges faced in this field.
We think you need these skills to ace High Acuity Community Health Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in community health, case management, and working with diverse populations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community health work and your understanding of the challenges faced by people living with HIV/AIDS. Mention specific experiences that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise skills such as communication, teamwork, and problem-solving in your application. Provide examples of how you've successfully navigated complex situations or worked collaboratively with others in previous roles.
Show Commitment to Diversity and Inclusion: Demonstrate your commitment to diversity, equity, and inclusion in your application. Share experiences that reflect your ability to work harmoniously with individuals from various backgrounds and your willingness to contribute to an anti-racist organisation.
How to prepare for a job interview at Fenway Community Health
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a High Acuity Community Health Worker. Familiarise yourself with the specific needs of low-income individuals living with HIV/AIDS and how to navigate their social determinants of health.
✨Showcase Relevant Experience
Be prepared to discuss your direct service experience with diverse populations. Highlight any previous work in case management, housing advocacy, or with individuals facing similar challenges as those described in the job description.
✨Demonstrate Cultural Competence
Since this role involves working with a diverse clientele, be ready to discuss how you have successfully worked with individuals from various backgrounds. Share examples that showcase your ability to communicate effectively and sensitively with people of different identities.
✨Prepare Questions
Have thoughtful questions ready for the interviewers about the organisation's approach to community health and their strategies for engaging clients. This shows your genuine interest in the role and helps you assess if the organisation aligns with your values.
