At a Glance
- Tasks: Support planning, building control, and street naming services with technical and administrative expertise.
- Company: Join the Westmorland and Furness Council's dynamic Technical Services team.
- Benefits: Enjoy a competitive salary, pension scheme, enhanced leave, and exclusive discounts.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Organised, proactive individuals with technical or administrative support experience are welcome.
The predicted salary is between 28598 - 29540 € per year.
An excellent opportunity has arisen to join Westmorland and Furness Council’s Technical Services team as a Technical Services Officer, supporting the smooth and efficient operation of our Planning, Building Control, and Street Naming & Numbering services. The Technical Services team provides essential administrative and technical support across the Council’s regulatory functions; ensuring that applications, records, and data are accurate, accessible, and processed efficiently. This vital work underpins the effective delivery of planning and building control decisions, helping to ensure transparency, compliance, and high standards of public service.
As a Technical Services Officer, you’ll play a key role in delivering high-quality technical and administrative support. Reporting to the Technical Services team leader, you’ll ensure that applications and requests are registered and processed accurately and efficiently whilst playing a key part in delivering excellent customer service. This is a varied and rewarding role for someone who enjoys working in a detail-oriented, fast-paced environment and takes pride in delivering excellent customer service. You’ll be part of a supportive and collaborative team committed to helping shape the growth and development of Westmorland and Furness.
Who we are looking for…
We’re seeking a highly organised and proactive individual with experience in technical or administrative support, ideally within planning, building control, or a related regulatory service.
- Strong technical and administrative skills, with experience handling complex data and case management tasks.
- A good understanding of planning and building control processes, or a willingness to develop this knowledge.
- Excellent communication and customer service skills, with the ability to provide clear advice and support to colleagues and applicants.
- Proficiency in using IT systems and databases to manage information accurately and efficiently.
- The ability to work independently, prioritise workloads, and maintain attention to detail while meeting deadlines.
If you have a keen eye for detail, a collaborative approach, and a passion for delivering high-quality public service, we’d love to hear from you.
What can we offer you!
Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site.
Would you like to find out more?
For further information about this role, such as responsibilities and essential criteria please view the below attachments: Post Specification Role Profile. If you have any queries about this role or would like an informal chat about this opportunity, then please contact Dawn Mason, Technical Services Manager, via email on dawn.mason@westmorlandandfurness.gov.uk to arrange an informal conversation.
Application and Interview information
Closing date: 28/02/2026. To apply please click the Apply Now link below.
Company: Westmorland and Furness Council
Salary: £28,598 – £29,540
Location: Kendal, Cumbria
Sector: Highways, Streetscene, Regeneration and Local Economies
Job Role: Officer
Technical Services Officer – KENDAL WMF2673e employer: Fenland District Council
Westmorland and Furness Council is an excellent employer, offering a supportive and collaborative work environment where employees can thrive in their roles. As a Technical Services Officer, you will benefit from a competitive pension scheme, enhanced annual leave, and various perks, all while contributing to the vital services that shape the community. The council is committed to employee growth, providing opportunities for professional development and a chance to make a meaningful impact in the local area.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Services Officer – KENDAL WMF2673e
✨Tip Number 1
Get to know the company! Research Westmorland and Furness Council, their values, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the team, plus it shows your enthusiasm for the position.
✨Tip Number 3
Prepare for the interview by practising common questions related to technical services and customer support. Think about examples from your past experiences that highlight your skills and how they align with the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Westmorland and Furness Council.
We think you need these skills to ace Technical Services Officer – KENDAL WMF2673e
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Technical Services Officer role. We want to see how you can contribute to our Planning, Building Control, and Street Naming & Numbering services!
Show Off Your Attention to Detail:Since this role is all about accuracy and efficiency, be sure to showcase your attention to detail in your written application. We love candidates who take pride in delivering high-quality work, so don’t hold back on demonstrating that!
Communicate Clearly:Excellent communication is key for this position. Use clear and concise language in your application to show us that you can provide the support and advice needed for both colleagues and applicants. Remember, clarity is crucial!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you!
How to prepare for a job interview at Fenland District Council
✨Know Your Stuff
Make sure you brush up on the planning and building control processes. Familiarise yourself with the key regulations and procedures relevant to the role. This will not only show your interest but also demonstrate your proactive approach to learning.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed complex data or case management tasks in the past. Be ready to discuss specific situations where your attention to detail made a difference, as this is crucial for the Technical Services Officer role.
✨Customer Service is Key
Think of instances where you've provided excellent customer service. Be prepared to share how you handled challenging situations or queries, as strong communication skills are essential for this position.
✨Get Tech-Savvy
Brush up on your IT skills, especially with databases and information management systems. If you have experience with specific software, mention it during the interview. Showing that you're comfortable with technology will give you an edge.
