At a Glance
- Tasks: Inspire your team to create unique dining experiences and manage high-volume operations.
- Company: Join a vibrant restaurant group known for immersive dining and exceptional service.
- Benefits: Enjoy health sessions, cycle schemes, and 50% off food and drink at our restaurants.
- Other info: Opportunities for progression and monthly team-building events await you!
- Why this job: Be part of a dynamic team that values creativity and personal development.
- Qualifications: Experience in reservations management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Get Up To:
- Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests.
- Show your experience and capability for managing high volume operations and busy service periods.
- Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience.
- Adapt your style to different situations and different customer requirements.
- Inspire the team to deliver impeccable service with unwavering attention to detail to our guests.
- Willingness to share your knowledge with junior members of the team so they are continually learning and developing.
Health & Happiness:
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
Progression:
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
Extras:
- 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Assistant Reservations Manager in Salford employer: Fenix Mayfair
Join a vibrant team as an Assistant Reservations Manager, where you will inspire your colleagues to create unforgettable dining experiences in a dynamic environment. Our commitment to employee well-being is reflected in our monthly health sessions, bespoke development journeys, and generous staff discounts, all designed to foster growth and happiness. With a focus on continuous learning and a supportive culture, we offer unique opportunities for career progression while ensuring that every team member feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Reservations Manager in Salford
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your experience aligns with their vision for a unique dining experience.
✨Tip Number 3
Show off your knowledge of booking systems like Seven Rooms during the interview. If you've used similar systems, share specific examples of how you’ve adapted to different customer needs and delivered exceptional service.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you understand if the role is right for you. Ask about their team development opportunities or how they inspire their staff to deliver impeccable service.
We think you need these skills to ace Assistant Reservations Manager in Salford
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating unique dining experiences and inspiring a team. Share specific examples of how you've done this in the past.
Tailor Your Experience:Make sure to highlight your experience with booking systems like Seven Rooms and managing high-volume operations. We love seeing how your skills match our needs, so don’t hold back on the details that show you’re the perfect fit!
Be Personable:Remember, we’re looking for someone who can adapt their style to different situations and customer requirements. Use your application to showcase your personality and how you connect with others, whether it’s guests or team members.
Encourage Growth:We value sharing knowledge and helping junior team members develop. In your application, mention any mentoring or training experiences you’ve had. Show us how you inspire others to learn and grow in their roles!
How to prepare for a job interview at Fenix Mayfair
✨Know the Booking Systems
Make sure you brush up on your knowledge of booking systems like Seven Rooms. Be ready to discuss how you've used similar systems in the past and how you can adapt to meet customer needs. This shows you're not just familiar with the tech, but you understand its impact on delivering a unique dining experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and managed teams in high-pressure situations. Think about specific instances where you motivated your team to deliver impeccable service. This will demonstrate your capability to lead and adapt your style to different scenarios.
✨Emphasise Attention to Detail
During the interview, highlight your unwavering attention to detail. Share stories that illustrate how this quality has helped you create memorable experiences for guests. This is crucial for the role, so make it a key part of your conversation.
✨Discuss Your Commitment to Team Development
Be prepared to talk about how you've shared your knowledge with junior team members in the past. Discuss any mentoring or training experiences you've had, as this aligns perfectly with the company's focus on continuous learning and development.