At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences and manage high-volume bookings.
- Company: Join a vibrant restaurant group known for its unique culinary offerings.
- Benefits: Enjoy wellness sessions, 50% off meals, and access to mental health support.
- Other info: Opportunities for personal growth and exciting team-building events await you.
- Why this job: Be a key player in delivering exceptional service and inspiring your team.
- Qualifications: Experience in managing busy operations and knowledge of booking systems.
The predicted salary is between 30000 - 40000 € per year.
You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team. Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests.
Ability to coordinate a high volume of bookings without compromising service. Show your experience and capability for managing high volume operations and busy service periods. Demonstrate an in-depth knowledge of booking systems such as SevenRooms and understanding customers' specific needs to deliver a unique experience. Show your passion for learning and developing new skills, and encouraging others to help them grow. Driving a team to greatness through exciting, innovative and engaging training. Inspire the team to deliver impeccable service with unwavering attention to detail for our guests.
Benefits:
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
- Progression.
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
- Extras: 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Reservations & Reception Manager employer: Fenix Mayfair
As a Reservations & Reception Manager, you will thrive in a vibrant and supportive work culture that prioritises employee well-being and growth. With unique benefits such as monthly wellness sessions, bespoke development journeys, and exciting team-building events, our company fosters an environment where you can inspire your team while enjoying significant discounts at our renowned restaurants. Join us to be part of a dynamic team dedicated to delivering exceptional dining experiences in a location that values both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations & Reception Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their team and customers. This will help you tailor your answers and show that you're genuinely interested in being part of their unique dining experience.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled high-pressure situations. Be ready to share these experiences during your interview to demonstrate your capability in managing busy operations.
✨Tip Number 3
Show off your knowledge of booking systems like SevenRooms. If you’ve used similar systems, mention them and explain how you can adapt quickly. This will highlight your technical skills and understanding of customer needs.
✨Tip Number 4
Don’t forget to ask questions during your interview! Inquire about their training programmes and development opportunities. This shows your passion for learning and growing, which aligns perfectly with their vision for team progression.
We think you need these skills to ace Reservations & Reception Manager
Some tips for your application 🫡
Show Your Leadership Skills:In your application, highlight your experience in leading teams and inspiring others. We want to see how you've brought out the best in your team members and created a positive work environment.
Demonstrate Your Booking System Knowledge:Make sure to mention any experience you have with booking systems like SevenRooms. We’re looking for someone who understands how to manage high volumes of bookings while keeping service top-notch.
Passion for Development:Let us know about your passion for learning and helping others grow. Share examples of how you've encouraged team development and implemented training that drives success.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Fenix Mayfair
✨Show Your Leadership Skills
As a Reservations & Reception Manager, you'll need to demonstrate your ability to inspire and lead a team. Share specific examples from your past experiences where you successfully motivated your team or improved their performance. This will show that you can bring out the best in others.
✨Know Your Booking Systems
Familiarise yourself with booking systems like SevenRooms before the interview. Be prepared to discuss how you've used similar systems in the past and how you can leverage them to enhance customer experiences. This knowledge will set you apart as a candidate who understands the operational side of the role.
✨Emphasise Attention to Detail
In this role, attention to detail is crucial for delivering impeccable service. Prepare to discuss how you've ensured high standards in previous positions, whether through training staff or managing operations during busy periods. Highlighting your commitment to quality will resonate well with the interviewers.
✨Express Your Passion for Development
The company values personal growth and development, so be sure to convey your enthusiasm for learning new skills. Share any relevant training or development experiences you've had and how you plan to encourage your team to grow as well. This will align with their vision of fostering a supportive environment.
