At a Glance
- Tasks: Lead and inspire a team to deliver exceptional dining experiences.
- Company: Join a vibrant restaurant group known for its unique atmosphere.
- Benefits: Enjoy wellness sessions, discounts, and career progression opportunities.
- Other info: Participate in exciting team events and enjoy a supportive work culture.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Experience in managing bookings and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team. Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests.
Ability to coordinate a high volume of bookings without compromising service. Show your experience and capability for managing high volume operations and busy service periods. Demonstrate an in-depth knowledge of booking systems such as SevenRooms and understanding customers' specific needs to deliver a unique experience. Show your passion for learning and developing new skills, and encouraging others to help them grow. Driving a team to greatness through exciting, innovative and engaging training. Inspire the team to deliver impeccable service with unwavering attention to detail for our guests.
Benefits:
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
- Progression.
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
- Extras: 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Reservations Manager employer: Fenix Mayfair
As a Reservations Manager at our vibrant dining establishments, you will thrive in a supportive and dynamic work culture that prioritises employee well-being and growth. With unique benefits such as monthly wellness sessions, bespoke development journeys, and exciting team-building events, we are committed to nurturing your potential while delivering exceptional service to our guests. Join us in creating memorable experiences in a fast-paced environment where your leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories that highlight your leadership skills and how you've inspired teams in the past. Remember, they want to see the real you!
✨Tip Number 3
Research the company culture! Before any interview, dive deep into what makes the brand tick. Understanding their values and mission will help you tailor your responses and show them you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and shows you’re genuinely interested in the role.
We think you need these skills to ace Reservations Manager
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and brought out their potential, so share specific examples that showcase your natural leadership style.
Demonstrate Your Passion for Service:Let us know about your commitment to delivering exceptional service. Talk about times when you went above and beyond to create a unique experience for guests, as this aligns perfectly with our brand's vision.
Highlight Your Experience with Booking Systems:If you've worked with booking systems like SevenRooms, be sure to mention it! We’re keen to see how you’ve managed high volumes of bookings while maintaining top-notch service, so share any relevant experiences.
Encourage Growth and Development:We love candidates who are passionate about learning and helping others grow. In your application, discuss how you've driven training initiatives or supported team members in their development, as this is key to our culture at StudySmarter.
How to prepare for a job interview at Fenix Mayfair
✨Know Your Booking Systems
Make sure you brush up on your knowledge of booking systems like SevenRooms. Be ready to discuss how you've used these systems in the past to manage high volumes of bookings while maintaining excellent service.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where you’ve motivated others to achieve their best, especially during busy service periods.
✨Demonstrate Your Passion for Service
Be ready to talk about what impeccable service means to you. Share experiences where you went above and beyond to ensure guests had a unique and immersive dining experience.
✨Emphasise Continuous Learning
Highlight your commitment to personal and team development. Discuss any training initiatives you've led or participated in, and how you encourage others to grow their skills in a fast-paced environment.
