At a Glance
- Tasks: Lead your team to create unforgettable dining experiences and manage busy service periods.
- Company: Permanently Unique, a vibrant dining destination focused on immersive experiences.
- Benefits: Health sessions, cycle scheme, bespoke staff menu, and 50% off food and drink.
- Other info: Join a supportive team with development academies and fun monthly events.
- Why this job: Inspire others while enjoying unique perks and opportunities for personal growth.
- Qualifications: Experience in high-volume operations and a passion for exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Get Up To:
- Inspire your team to deliver the owner’s vision, to bring a unique and immersive dining experience to our guests.
- Show your experience and capability for managing high volume operations and busy service periods.
- Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers' specific needs to deliver a unique experience.
- Adapt your style to different situations and different customer requirements.
- Inspire the team to deliver impeccable service with unwavering attention to detail to our guests.
- Willingness to share your knowledge with junior members of the team so they are continually learning and developing.
Why Permanently Unique?
- Health & Happiness: Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
- Progression: Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
Extras:
- 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Head Host in Manchester employer: Fenix Mayfair
At Permanently Unique, we pride ourselves on fostering a vibrant and supportive work culture that prioritises health and happiness. As a Head Host, you will not only lead a passionate team in delivering exceptional dining experiences but also benefit from tailored development opportunities, wellness initiatives, and generous employee perks, all set within a dynamic environment that encourages personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fenix Mayfair. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fenix Mayfair
Don't be shy about reaching out to Fenix Mayfair directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Host in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fenix Mayfair and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fenix Mayfair
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
