At a Glance
- Tasks: Inspire your team to create unique dining experiences and manage high-volume operations.
- Company: Join a vibrant restaurant group known for immersive dining and exceptional service.
- Benefits: Enjoy health sessions, cycle schemes, and 50% off food and drink at our restaurants.
- Other info: Opportunities for progression and monthly team-building events await you!
- Why this job: Be part of a dynamic team that values creativity and personal development.
- Qualifications: Experience in reservations management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
What You’ll Get Up To:
- Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests.
- Show your experience and capability for managing high volume operations and busy service periods.
- Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience.
- Adapt your style to different situations and different customer requirements.
- Inspire the team to deliver impeccable service with unwavering attention to detail to our guests.
- Willingness to share your knowledge with junior members of the team so they are continually learning and developing.
Health & Happiness:
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
Progression:
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
Extras:
- 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Assistant Reservations Manager in Manchester employer: Fenix Mayfair
Join a vibrant team as an Assistant Reservations Manager, where you will inspire your colleagues to create unforgettable dining experiences in a dynamic environment. Our commitment to employee well-being is reflected in our monthly health sessions, bespoke development journeys, and generous staff discounts, all designed to foster growth and happiness. With a focus on continuous learning and a supportive culture, we offer unique opportunities for career progression while ensuring that every team member feels valued and engaged.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Reservations Manager in Manchester
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories that highlight your experience and how you inspire teams to deliver exceptional service.
✨Tip Number 3
Do your homework! Research the company and its dining experiences. Be ready to discuss how your skills with booking systems and customer needs can elevate their service to the next level.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Assistant Reservations Manager in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating unique dining experiences and inspiring a team. Share specific examples of how you've done this in the past.
Tailor Your Experience:Make sure to highlight your experience with booking systems like Seven Rooms. We’re looking for someone who understands customer needs, so be sure to mention any relevant skills or experiences that demonstrate your capability in managing high-volume operations.
Be Personable:We love a friendly vibe! Use a conversational tone in your application to show us your personality. Remember, we’re not just looking for qualifications; we want to know who you are and how you can fit into our team culture.
Encourage Growth:Mention how you’ve helped others develop their skills in previous roles. We value teamwork and mentorship, so share any experiences where you’ve inspired junior members or contributed to their learning journey.
How to prepare for a job interview at Fenix Mayfair
✨Know the Booking Systems
Make sure you brush up on your knowledge of booking systems like Seven Rooms. Be ready to discuss how you've used similar systems in the past and how you can adapt to meet customer needs. This shows you're not just familiar with the tech, but you understand its impact on delivering a unique dining experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and managed teams in high-pressure situations. Think about specific instances where you motivated your team to deliver impeccable service. This will demonstrate your capability to lead and adapt your style to different scenarios.
✨Emphasise Attention to Detail
During the interview, highlight your unwavering attention to detail. Share stories that illustrate how this quality has helped you create memorable experiences for guests. This is crucial for the role, so make it a key part of your conversation.
✨Discuss Your Commitment to Team Development
Be prepared to talk about how you've shared your knowledge with junior team members in the past. Discuss any mentoring or training experiences you've had, as this aligns perfectly with the company's focus on continuous learning and development.
