At a Glance
- Tasks: Lead a dynamic team to create unforgettable dining experiences and manage high-volume bookings.
- Company: Join a vibrant restaurant group known for its unique culinary offerings.
- Benefits: Enjoy wellness sessions, cycle schemes, and 50% off food and drink.
- Other info: Opportunities for personal growth and exciting team-building events await you.
- Why this job: Inspire others while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in managing teams and knowledge of booking systems is essential.
The predicted salary is between 30000 - 40000 € per year.
You will be a natural leader of people who can inspire a team and bring out individual potential, an ambassador of the brand; you will need to be calm and collected when managing your team. Inspire your team to deliver the owners' vision, to bring a unique and immersive dining experience to our guests.
Ability to coordinate high volume of bookings without compromising service. Show your experience and capability for managing high volume operations and busy service periods. Demonstrate an in-depth knowledge of booking systems such as SevenRooms and understanding customers' specific needs to deliver a unique experience. Show your passion for learning and developing new skills, and encouraging others to help them grow. Driving a team to greatness through exciting, innovative and engaging training. Inspire the team to deliver impeccable service with unwavering attention to detail for our guests.
Benefits:
- Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
Progression:
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
Extras:
- 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Reservations & Reception Manager in London employer: Fenix Mayfair
As a Reservations & Reception Manager, you will thrive in a vibrant and supportive work culture that prioritises employee well-being and growth. With unique benefits such as monthly wellness sessions, bespoke development journeys, and exciting team-building events, our company fosters an environment where your leadership can shine and your team's potential can be fully realised. Join us in delivering exceptional dining experiences while enjoying generous perks like discounts at our renowned restaurants and access to innovative training opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations & Reception Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled a busy service period. Be ready to share these experiences during your chat, as they’ll want to see how you can bring out the best in others.
✨Tip Number 3
Show off your knowledge of booking systems! If you’ve worked with systems like SevenRooms, be prepared to discuss how you’ve used them to enhance customer experiences. This will demonstrate your capability in managing high volume operations.
✨Tip Number 4
Don’t forget to ask questions! Inquire about their training programmes and development opportunities. This shows your passion for learning and growing, which is exactly what they’re looking for in a Reservations & Reception Manager.
We think you need these skills to ace Reservations & Reception Manager in London
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and brought out their potential. Share specific examples that demonstrate your calmness under pressure and your ability to manage high-volume operations.
Know Your Booking Systems:If you’ve got experience with booking systems like SevenRooms, shout about it! We’re looking for someone who understands the ins and outs of these systems and can tailor experiences to meet our guests' needs. Mention any relevant skills or training you've had in this area.
Passion for Development:We love candidates who are eager to learn and grow! In your application, express your passion for personal development and how you encourage others to do the same. Talk about any training or mentoring you've provided in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Make sure your CV and cover letter reflect your personality and enthusiasm for the role!
How to prepare for a job interview at Fenix Mayfair
✨Know Your Booking Systems
Make sure you brush up on your knowledge of booking systems like SevenRooms. Be ready to discuss how you've used these systems in the past to manage high volumes of bookings while maintaining excellent service.
✨Showcase Your Leadership Skills
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where you’ve motivated others to achieve their best, especially during busy service periods.
✨Demonstrate Your Passion for Service
Be ready to talk about what impeccable service means to you. Share experiences where you went above and beyond to ensure guests had a unique and immersive dining experience.
✨Emphasise Continuous Learning
Highlight your commitment to personal and professional development. Discuss any training or development initiatives you've led or participated in, and how you encourage your team to grow and learn as well.
