At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Permanently Unique, a vibrant workplace focused on team spirit and growth.
- Benefits: Health perks, monthly wellness sessions, and 50% off food and drink.
- Other info: Enjoy unique team-building events and access to earned wages anytime.
- Why this job: Join a fun team, learn new skills, and grow your career in hospitality.
- Qualifications: Passion for customer service and ability to handle busy environments.
The predicted salary is between 10 - 12 £ per hour.
What You’ll Get Up To:
- Demonstrate your passion for customer service to deliver a unique and special experience to guests.
- Support your team to create a positive working environment and to be the best team that we can be.
- Use your personable skills to respond to different situations and different customer requirements.
- Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail.
- Demonstrate a desire to go further in your career and learn new skills.
All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased.
Why Permanently Unique?
- Health & Happiness: Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more.
- Cycle to work scheme.
- Bespoke staff food menu designed by all our head chefs.
- Mental health first aiders.
- Access to management health care cash plan.
- Access to EAP scheme.
Progression:
- Bespoke development journeys for all our team.
- Development academies to support the progression and development of our team.
- Chef Academies visiting our amazing suppliers across the UK.
Extras:
- 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants.
- After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant.
- Recommend a friend scheme.
- Wagestream - access a share of your earned wages whenever you need it.
- Employee of the month award.
- Monthly team building events.
- Annual celebration.
Guest Experience Server - Training, Growth & Perks in Leeds employer: Fenix Mayfair
At Permanently Unique, we pride ourselves on being an exceptional employer that prioritises the health and happiness of our team. With a vibrant work culture that encourages personal growth through bespoke development journeys and regular team-building events, we ensure that every employee feels valued and supported. Our unique perks, such as access to wellness sessions, generous discounts at our restaurants, and a clear path for career progression, make us an attractive choice for those seeking a rewarding and fulfilling role in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Server - Training, Growth & Perks in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their unique vibe.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different guest situations and be ready to share those experiences during your chat. We want to see your passion for creating memorable moments for guests!
✨Tip Number 3
Show off your teamwork skills! Be prepared to discuss how you've supported your colleagues in the past. Highlighting your ability to create a positive working environment will definitely catch their attention.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, throw in some thoughtful questions about their training and development opportunities. This shows that you're eager to grow and learn, which is exactly what they’re looking for!
We think you need these skills to ace Guest Experience Server - Training, Growth & Perks in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through! We want to see how you can create unique experiences for our guests, so share any relevant stories or examples that highlight your skills.
Be Personable:Use a friendly and approachable tone in your application. We’re looking for someone who can connect with different customers and situations, so make sure your personality comes across in your writing!
Highlight Team Spirit:We value teamwork at StudySmarter, so don’t forget to mention your experience working in a team environment. Talk about how you support your colleagues and contribute to a positive atmosphere.
Emphasise Growth Mindset:Show us that you’re eager to learn and grow in your career! Mention any training or development opportunities you’ve pursued in the past, and express your excitement about the bespoke development journeys we offer.
How to prepare for a job interview at Fenix Mayfair
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond for guests, as this will resonate well with the interviewers.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively within a team. Discuss how you've supported colleagues in busy situations and contributed to a positive working environment, as this aligns perfectly with what they’re looking for.
✨Prepare for Busy Scenarios
Think of instances where you successfully managed large groups of guests during peak times. Be ready to discuss your strategies for maintaining service quality and attention to detail under pressure, as this is crucial for the role.
✨Express Your Desire for Growth
Let them know about your eagerness to learn and develop new skills. Mention any relevant training or development opportunities you’ve pursued in the past, as they value candidates who are keen on progressing in their careers.
