Senior Product Owner in London

About us At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.

Role Summary As Senior Product Owner of Fenergo’s Transaction Monitoring (TM) solution, you will own the tactical execution of features in an enterprise-grade AML/CLM platform. You’ll work closely with cross-functional teams (engineering, customers, product managers and client solutions) to deliver mission-critical capabilities: detection engines, AI models, AI agents, tuning & calibration, alert and case management UX, audit and reporting. You will translate regulatory requirements, typologies, and client needs into backlog items, drive sprint delivery, and ensure the product evolves to stay ahead of evolving threats using ground-breaking technology.

Key Responsibilities

• Decompose high-level features / requirements into user stories, acceptance criteria, and clear backlog prioritization.
• Collaborate with engineering, data science, and solutions teams to deliver high-quality TM features (real-time and batch pipelines, detection analytics, alert scoring, alert/case creation, feedback loops).
• Drive backlog grooming, sprint planning, and manage priorities / dependencies across multiple engineering pods.
• Participate in design reviews, technical estimation, and ensure non-functional requirements (performance, scalability, security, auditability) are included in scope.
• Support calibration, back-testing, champion / challenger model assessment, model / rule threshold tuning, monitoring of false positives / recall and improving true positive detection.
• Ensure explainability, reason codes, lineage, and model transparency across TM solution, including detection analytics and alert / risk scoring modules.
• Work with engineering teams and customers to define test cases, regression test suites, and oversee UAT / release validation.
• Monitor metrics (alert volumes, false positives, investigator throughput, conversion rates) and iterate to optimize.
• Manage dependencies with external systems (watchlists, screening, sanctions feeds, data enrichment, client data ingestion).
• Create or update product documentation, user guides, runbooks, and support internal teams (sales, services, support).
• Stay current on AML regulations, typologies and trends across the financial crime sector.

Required Qualifications & Skills

• 6+ years of experience in product, business analysis, or domain roles, with at least 4 years working in AML / financial crime / risk / compliance products or operations.
• Deep understanding of AML transaction monitoring, financial crime typologies and risks.
• Understands case management flows and regulatory expectations.
• Experience working on systems that handle regulated, mission-critical workflows (auditability, traceability, security).
• Familiarity with data processing and analytics: pipelines, feature engineering, model scoring, streaming vs batch.
• Comfortable crafting user stories, acceptance criteria, and working in Agile / Scrum methodologies.
• Strong stakeholder management skills: able to mediate between compliance, operations, engineering, and clients.
• Excellent written and verbal communication; capable of explaining technical & domain complexity to business and technical audiences.
• Analytical mindset, with data-driven decision making and ability to measure outcomes.
• Degree in Computer Science, Engineering, Data Science, or equivalent; or extensive domain equivalent experience.
• CAMS or equivalent certification is preferred.

Our promise to you

• Collaboration: Working together to achieve our best.
• Outcomes: Drive Success in every engagement.
• Respect: A collective feeling of inclusion and belonging.
• Excellence: Continuously raising the bar.

What’s in it for you? (Ireland)

• Healthcare cover through the VHI.
• Company pension contribution.
• Life assurance/ Income protection.
• 23 days annual leave.
• 3 company closure days.
• Annual bonus opportunity.
• Work From Home set-up allowance.
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management.
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more.
• Buddy system for all new starters.
• Collaborative working environment.
• Extensive training programs, classroom and online, through ‘Fenergo University’.
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies.
• Defined training and role tracking to allow you see and assess your own career development and progress.
• Active sports and social club.
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.