Senior Client Solutions Consultant in London

Fenergo is a high-growth global SaaS company driving digital transformation for some of the world’s largest and most complex organisations. While we’re known for our leadership in Client Lifecycle Management (CLM) solutions for financial institutions, our technology now powers a broad range of regulated industries looking to streamline compliance, onboarding, and customer experiences.

With over 700 team members across 11 international offices, Fenergo offers the agility of a tech scale-up combined with the reach of a global enterprise. We’ve earned industry recognition too, we’re the #1 CLM provider in the RiskTech100™ and a Deloitte Best Managed Company. We stay ahead of the curve through innovation and customer impact.

The Client Solutions department is at the forefront of Fenergo’s growth strategy. The team works closely with prospective clients to showcase the product’s capabilities and align solutions to client needs. By leveraging deep industry and product knowledge, the team helps clients achieve both tactical and strategic goals, demonstrating the quantifiable value Fenergo can deliver.

This specialised pre-sales role requires in-depth knowledge of Client Lifecycle Management from a functional, technical, implementation and operational perspective. The role demands strong communication and stakeholder management skills across diverse EMEA markets. As a predominantly client-facing position, it requires someone who can quickly understand critical client needs, draw on industry best practice, and outline optimal solutions.

The Senior Client Solutions Consultant will work closely with the Regional Head of Client Solutions (EMEA), the Head of Sales (EMEA), and the wider EMEA sales team. Together, you will plan and execute strategies to support client needs using the Fenergo platform. The role involves detailed technical and functional support throughout the sales cycle, including demonstrations, workshops, and senior-level client interactions.

• Partner with the Regional EMEA Client Solutions Lead and EMEA Sales team to plan and execute opportunities from qualification through to closure.
• Clearly communicate the product capabilities of the Fenergo platform, aligning these to client-specific needs through RFP responses, product demonstrations, solutioning workshops, and scope assessments.
• Deliver “Proof of Concept” and “Proof of Value” exercises based on high-level requirements, often under tight deadlines.
• Lead on-site or virtual engagements to understand client processes, requirements, and architecture; facilitate solution discussions that map challenges to Fenergo’s capabilities.
• Proactively scope functional and technical requirements, assessing both met and unmet client needs, and recommend solutions that optimise value for both client and Fenergo.
• Use knowledge of competitive offerings and deep financial domain expertise to shape winning solution strategies.
• Maintain and expand working knowledge of the Fenergo platform; provide structured feedback to Product Management on enhancements.
• Take ownership of quality and usability of all client deliverables within EMEA.

• Drive best practice adoption within the EMEA Client Solutions team.
• Identify and implement delivery efficiencies (process or tooling-related) and roll them out across the region and globally.
• Play a key role in shaping EMEA input into the Global Client Solutions strategy.
• Collaborate with cross-functional teams (Client Services, Product Engineering, Product Management, Sales) to meet deadlines and client expectations.
• Build strong relationships across client teams and internal stakeholders, ensuring alignment between Sales and Professional Services.
• Keep abreast of industry, regulatory, and product changes, applying them in client engagements.
• Contribute to employee development by mentoring and sharing expertise with junior colleagues.

• 7+ years of experience in pre-sales, consulting, or solution delivery within the financial services software industry.
• Proven success working with complex clients across multiple business segments, including C-level engagement.
• Strong interpersonal and consultative skills with the ability to influence decision-making at senior levels.
• Results-driven, self-starter with the ability to excel in a fast-paced environment.
• Strong project management skills, including the ability to prioritise multiple initiatives under tight deadlines.

• Degree or Diploma in Business, Computing, Engineering, or related discipline.
• Strong client-facing skills; able to confidently “own the room” with senior stakeholders.
• Organised, detail-oriented, with strong logic and problem-solving ability.
• In-depth knowledge of financial services, client lifecycle management, and regulatory compliance processes.
• Experience mentoring or coaching colleagues.
• Familiarity with the Fenergo platform an advantage.
• Additional languages are highly desirable.

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs.

What’s in it for you?

• Health insurance
• 25 days annual leave plus, 3 company days
• Work From Home set-up allowance
• Exposure to our local wide partner community
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, such as flexible working hours, work-from-home policy, sports and social committee and much more
• Extensive training programs, through ‘Fenergo University' where you will be certified in all of the Fenergo products
• Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies harnessing AI
• Defined training and role tracking to allow you to see and assess your own career development and progress

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.