Director, Transaction Monitoring

About us

At Fenergo, we’re not just building software—we’re transforming how the world’s leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world’s top financial institutions, we’re on a mission to change the game. We’re more than a global leader in AI-powered client lifecycle management—we’re reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries. But we don’t stop there. At Fenergo, we believe in a world where financial institutions aren’t just compliant—they’re confident. Where technology doesn’t just meet regulations—it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world. Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We’re tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind. Join us, and be part of a team that’s building smart solutions, solving real problems, and shaping the future—together.

About this role

As Director of Fenergo’s Transaction Monitoring (TM) solution, you will be responsible for ensuring we develop and deliver a market leading solution embedded in an enterprise-grade AML/CLM platform. You’ll work closely with cross-functional teams (engineering, customers, product owners and client solutions) to define typologies, regulatory demands and customer expectations, ensuring these are mapped into the product and roadmap plans. You will possess deep domain transaction monitoring expertise with experience of tuning, managing and maintaining a transaction monitoring solution within a financial institution. This will be a visible role within the organisation where you will engage with customers as the transaction monitoring subject matter expert, supporting sales and post-sales engagements. You will support detailed transaction monitoring product documentation but align with product management to horizon scan, mapping expected risks and future regulatory requirements into future product development plans.

Responsibilities

• Transaction monitoring SME. Deep domain knowledge of transaction monitoring implementation in financial services with hands-on experience of customer segmentation, model building, rule tuning and workflow management.
• Own TM typology library. Map new and existing typologies to out-of-the-box detection models.
• Coverage & effectiveness analysis. Assess coverage across products, channels, geographies, and customer segments, identify gaps and propose enhancements.
• Model governance. Define best practice model governance process. Work with product owners to implement this effectively into product.
• Regulatory alignment: Work with regulatory team to map expectations from AML/CTF regimes (e.g., FATF, FFIEC, FCA, MAS, AUSTRAC) and model risk principles (e.g., SR 117) into design and tuning governance.
• Documentation. Maintain model documentation (purpose, design, data lineage, assumptions, limitations, controls, KPIs). Support solution user guide documentation.
• Partner with product owners on model development, risk coverage, typology build out, segmentation and TM workflow improvements.
• Collaborate with product owners and development teams to prioritize backlog, deliver releases, and manage dependencies.
• Engage with Customers acting as subject matter expert supporting sales process and post-sales customer success.

Requirements

• Extensive experience in Transaction Monitoring within financial services, with deep hands-on expertise across customer segmentation, typology development, detection model design, and rule tuning.
• Experience leading or significantly influencing enterprise-grade AML or Transaction Monitoring products, ideally within a multinational financial services organisation.
• Demonstrated ability to engage confidently with senior customer stakeholders as a trusted advisor and domain expert.
• Strong collaboration and influencing skills, with the ability to align diverse stakeholders around shared outcomes.
• Strong communication skills, with the ability to clearly articulate technical and regulatory concepts to both technical and non-technical audiences.

Desirable Experience

• Experience working within a regtech, SaaS, or enterprise software product organisation.
• Exposure to global, multi-jurisdictional Transaction Monitoring implementations.
• Background working with or alongside Product Management functions in shaping long-term product strategy.

Our promise to you

We are striving to become global leaders across financial crime we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Health insurance
• 25 days annual leave plus, 3 company days
• Work From Home set-up allowance
• Exposure to our local wide partner community
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, such as flexible working hours, work-from-home policy, sports and social committee and much more
• Extensive training programs, through ‘Fenergo University’ where you will be certified in all of the Fenergo products
• Opportunity to work on a cutting-edge Fintech Product, using the latest tools and technologies harnessing AI
• Defined training and role tracking to allow you to see and assess your own career development and progress.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.