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For Companies At a Glance
- Tasks: Manage store operations and ensure smooth back-of-house activities at Fendi.
- Company: Join the luxury brand Fendi in a vibrant retail environment.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Why this job: Be part of a prestigious brand and lead impactful operational initiatives.
- Qualifications: 5+ years in fashion/luxury retail and strong leadership skills required.
- Other info: Exciting opportunity to work in a fast-paced, collaborative team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Operations Manager role at Fendi. The In-Store Operations Manager works closely with the Store Manager to support store operations and run back‑of‑house activities. Responsible for IT systems management, facilities, stock availability, inventory, security, logistics, and after‑sales.
Job Responsibilities
- Ensure proper store operations according to guidelines
- Operate the Retail Pro Management system in all areas relating to stock transfer, stock arrivals and payments
- Manage and maintain the store facility, including cleaning, repair, and replacement of damaged fixtures, furniture, registers, and other related items
- Oversee maintenance on all lighting and electrical systems as required
- Ensure organization of all back‑of‑house areas, stock rooms, maintenance rooms, alterations, rest rooms, and hold areas
- Serve as direct liaison between all sub‑contractors and vendors to verify work standards and conditions of the store
- Control store expenses ensuring their correct records
- Ensure proper procedures are being met about cash, credit card and check processing
- Control petty cash in accordance with company policy and procedure
- Manage, facilitate, and ensure completion of all inventories and cycle counts
- Collaborate with and support Legal department in all areas of risk, physical security, store cash controls, inventory management, inter‑store communication, and audits
- Ensure proper order on packaging material, stationary, CRM materials, etc
- Maintain depth and accurate records of repairs (After Sales Service follow up)
- Oversee all processing of shipments, transfers, and consignments
- Ensure all associates are aware of and abide by all HR policies
- New joiners training on back‑office procedure, including POS, schedules, etc
- Ensure all associates are aware of and abide by all POS policies and procedures
Profile
- At least 5 years of experience in Fashion/Luxury retail back of house
- Bachelor’s or master’s degree is preferred
- Administration and financial skills
- Excellent computer skills ability and in using the MS Office suite, CRM and Retail tools
- Excellent communication, interpersonal and networking skills
- Results‑driven, ability to implement all needed initiatives and work in a fast paced environment
- Strong team leadership and motivational skills
- Strong organisational and project management skills
- Fluent English
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Management and Manufacturing
Industries Retail Luxury Goods and Jewelry
London, England, United Kingdom
Operations Manager [Fendi Selfridges, Fixed Term Contract] employer: FENDI
Contact Detail:
FENDI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager [Fendi Selfridges, Fixed Term Contract]
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and luxury retail industry. Attend events, join online forums, and don’t be shy about asking for introductions. We all know someone who knows someone, so leverage that!
✨Tip Number 2
Prepare for the interview by researching Fendi and their operations. Understand their values and how they align with your experience. We want you to show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice common interview questions related to operations management. Think about scenarios where you’ve successfully managed stock, logistics, or team dynamics. We want you to shine and demonstrate your expertise!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Manager [Fendi Selfridges, Fixed Term Contract]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in fashion/luxury retail and any relevant back-of-house activities you've managed. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at Fendi and how your background makes you the perfect fit. We love seeing enthusiasm and personality, so let us know what excites you about this opportunity.
Showcase Your Skills: Don’t forget to highlight your administration and financial skills, as well as your proficiency with IT systems and MS Office. We’re looking for someone who can manage operations smoothly, so make sure we see that in your application!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at FENDI
✨Know Your Operations Inside Out
Make sure you’re familiar with the key responsibilities of the Operations Manager role. Brush up on your knowledge of IT systems management, stock control, and logistics. Being able to discuss specific examples from your past experience will show that you’re ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Operations Manager, you’ll need to lead a team effectively. Prepare to share instances where you’ve successfully motivated your team or resolved conflicts. Highlighting your leadership style and how it aligns with Fendi’s values can set you apart.
✨Demonstrate Your Problem-Solving Abilities
Expect questions about how you handle challenges in a fast-paced environment. Think of examples where you’ve improved processes or solved operational issues. This will illustrate your results-driven mindset and ability to implement initiatives effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store’s operations, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if Fendi is the right fit for you.
