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For Companies At a Glance
- Tasks: Manage store operations and back-of-house activities for a luxury retail environment.
- Company: Join the iconic Fendi team at Selfridges, a leader in luxury fashion.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Be part of a prestigious brand and make a real impact on store operations.
- Qualifications: 5+ years in fashion retail, strong leadership, and excellent communication skills.
- Other info: Fast-paced role with a focus on teamwork and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Operations Manager role at Fendi. The In-Store Operations Manager works closely with the Store Manager to support store operations and run backâofâhouse activities. Responsible for IT systems management, facilities, stock availability, inventory, security, logistics, and afterâsales.
Job Responsibilities
- Ensure proper store operations according to guidelines
- Operate the Retail Pro Management system in all areas relating to stock transfer, stock arrivals and payments
- Manage and maintain the store facility, including cleaning, repair, and replacement of damaged fixtures, furniture, registers, and other related items
- Oversee maintenance on all lighting and electrical systems as required
- Ensure organization of all backâofâhouse areas, stock rooms, maintenance rooms, alterations, rest rooms, and hold areas
- Serve as direct liaison between all subâcontractors and vendors to verify work standards and conditions of the store
- Control store expenses ensuring their correct records
- Ensure proper procedures are being met about cash, credit card and check processing
- Control petty cash in accordance with company policy and procedure
- Manage, facilitate, and ensure completion of all inventories and cycle counts
- Collaborate with and support Legal department in all areas of risk, physical security, store cash controls, inventory management, interâstore communication, and audits
- Ensure proper order on packaging material, stationary, CRM materials, etc.
- Maintain depth and accurate records of repairs (After Sales Service follow up)
- Oversee all processing of shipments, transfers, and consignments
- Ensure all associates are aware of and abide by all HR policies
- New joiners training on backâoffice procedure, including POS, schedules, etc.
- Ensure all associates are aware of and abide by all POS policies and procedures
Profile
- At least 5 years of experience in Fashion/Luxury retail back of house
- Bachelor's or master's degree is preferred
- Administration and financial skills
- Excellent computer skills ability and in using the MS Office suite, CRM and Retail tools
- Excellent communication, interpersonal and networking skills
- Resultsâdriven, ability to implement all needed initiatives and work in a fast paced environment
- Strong team leadership and motivational skills
- Strong organisational and project management skills
- Fluent English
Seniority Level MidâSenior level
Employment Type Contract
Job Function Management and Manufacturing
Industries Retail Luxury Goods and Jewelry
London, England, United Kingdom
Operations Manager [Fendi Selfridges, Fixed Term Contract] in London employer: FENDI
Contact Detail:
FENDI Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Operations Manager [Fendi Selfridges, Fixed Term Contract] in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and luxury retail industry. We all know that sometimes itâs not just what you know, but who you know. Attend events, join online forums, and donât be shy about asking for introductions.
â¨Tip Number 2
Prepare for the interview by researching Fendi and their operations. Understand their values and how they align with your experience. We want you to show them that youâre not just another candidate, but the perfect fit for their team!
â¨Tip Number 3
Practice common interview questions related to operations management. Think about scenarios where youâve successfully managed stock, logistics, or team dynamics. We believe that showcasing your problem-solving skills will set you apart from the rest.
â¨Tip Number 4
Donât forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Operations Manager [Fendi Selfridges, Fixed Term Contract] in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing back-of-house operations and any relevant IT systems you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Fendi and how your background makes you the perfect fit for this role. Keep it engaging and personal â we love a bit of personality!
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just listing duties. Did you improve stock management processes or reduce costs? We want to hear about it! Numbers and results speak volumes.
Apply Through Our Website: Don't forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at FENDI
â¨Know Your Operations Inside Out
Make sure youâre familiar with the key responsibilities of an Operations Manager, especially in a luxury retail environment. Brush up on your knowledge of IT systems management and stock control processes, as these will likely come up during the interview.
â¨Showcase Your Leadership Skills
Prepare examples that highlight your team leadership and motivational skills. Think about times when you successfully led a team through challenges or implemented new initiatives. This will demonstrate your ability to manage and inspire others in a fast-paced setting.
â¨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. For instance, how would you handle a stock shortage or a maintenance issue? Practising these scenarios can help you articulate your thought process clearly.
â¨Demonstrate Your Financial Acumen
Since the role involves managing expenses and cash controls, be prepared to discuss your experience with financial management. Bring examples of how you've controlled costs or improved financial processes in previous roles to the table.
