At a Glance
- Tasks: Enhance customer relations and drive sales in luxury menswear.
- Company: Join Fendi, a prestigious brand in the fashion industry.
- Benefits: Competitive salary, employee discounts, and a vibrant work environment.
- Other info: Opportunity to work in a dynamic team in Westminster.
- Why this job: Be part of a luxury brand and elevate customer experiences.
- Qualifications: 5+ years in retail, 2+ years in luxury menswear sales.
The predicted salary is between 35000 - 45000 £ per year.
Fendi is looking for an experienced retail professional to enhance customer relations and drive sales in their store located in the City of Westminster, London. The ideal candidate should have over 5 years in the Retail Fashion industry, with at least 2 years in Luxury Sales, particularly in Menswear.
Your role will involve upselling and monitoring sales KPIs while ensuring exceptional customer service and maintaining inventory accuracy. A Bachelor's Degree or equivalent is preferred, along with strong selling and communication skills.
Luxury Menswear Client Advisor - Upsell, CRM & VIP Service in City of Westminster employer: FENDI
Fendi is an exceptional employer that values its employees by fostering a dynamic and inclusive work culture in the heart of Westminster, London. With a strong emphasis on professional development, team collaboration, and a commitment to excellence in luxury retail, Fendi offers unique opportunities for growth and advancement within the fashion industry. Employees enjoy competitive benefits and the chance to work with a prestigious brand that prioritises customer satisfaction and innovative service.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Menswear Client Advisor - Upsell, CRM & VIP Service in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail fashion industry, especially those who have experience in luxury sales. They might know about openings or can even refer you directly to hiring managers.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for menswear and customer service shine through. Share stories that highlight your upselling skills and how you've built strong client relationships in the past.
✨Tip Number 3
Research Fendi! Familiarise yourself with their latest collections and brand values. This will not only impress during interviews but also help you tailor your approach to fit their luxury ethos.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Luxury Menswear Client Advisor. Plus, it shows you're serious about joining the team at Fendi!
We think you need these skills to ace Luxury Menswear Client Advisor - Upsell, CRM & VIP Service in City of Westminster
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your retail experience, especially in luxury menswear. We want to see how your background aligns with the role, so don’t hold back on those impressive sales figures or customer service achievements!
Tailor Your Application:Just like a well-fitted suit, your application should be tailored to us! Use keywords from the job description and demonstrate how your skills match what we’re looking for. This shows you’ve done your homework and are genuinely interested.
Be Personable:We love a bit of personality! When writing your cover letter, let your passion for luxury fashion shine through. Share a story or two about your experiences that showcase your communication skills and ability to connect with clients.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our brand and values.
How to prepare for a job interview at FENDI
✨Know Your Luxury Brands
Before the interview, brush up on Fendi's history, values, and latest collections. Being able to discuss their products and how they stand out in the luxury menswear market will show your passion and knowledge, which is crucial for a Client Advisor role.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you successfully upsold products or exceeded sales KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact in previous roles.
✨Emphasise Customer Relations
Since the role focuses on enhancing customer relations, be ready to discuss how you've built and maintained strong relationships with clients. Share stories that highlight your exceptional customer service skills and how you’ve handled challenging situations to ensure client satisfaction.
✨Dress the Part
As you're applying for a luxury brand, your appearance matters. Dress in smart, stylish attire that reflects the brand's image. This not only shows your understanding of the luxury market but also demonstrates your commitment to the role and the company.
