At a Glance
- Tasks: Enhance customer relations and drive sales in a luxury retail environment.
- Company: Join a prestigious luxury fashion retailer in the UK.
- Benefits: Engaging work environment with a focus on customer satisfaction.
- Why this job: Be part of a dynamic team and elevate your sales skills in luxury fashion.
- Qualifications: Strong communication, selling skills, and 2 years of retail experience required.
- Other info: Knowledge of the fashion industry is a plus for this role.
The predicted salary is between 28800 - 43200 Β£ per year.
A luxury fashion retailer in the United Kingdom is seeking a Sales Associate to enhance customer relations and drive sales. The role involves monitoring performance targets, implementing CRM campaigns, and maintaining store operations.
Candidates should possess strong communication and selling skills, a bachelor's degree or equivalent, and at least 2 years of retail experience. Knowledge of the fashion industry is advantageous. This position offers an engaging work environment focused on customer satisfaction.
Luxury Leather Goods Client Advisor | Upsell & CRM in City of Westminster employer: FENDI
Contact Detail:
FENDI Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Luxury Leather Goods Client Advisor | Upsell & CRM in City of Westminster
β¨Tip Number 1
Network like a pro! Reach out to people in the luxury fashion industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Show off your personality during interviews! We want to see how you connect with customers and your passion for luxury goods. Be ready to share stories that highlight your selling skills and customer service experience.
β¨Tip Number 3
Research the brand before your interview. Knowing their products, values, and recent campaigns will impress the hiring team. It shows you're genuinely interested and ready to contribute to their success.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Luxury Leather Goods Client Advisor | Upsell & CRM in City of Westminster
Some tips for your application π«‘
Show Your Passion for Fashion: When writing your application, let your love for the luxury fashion industry shine through. Share any relevant experiences or insights that demonstrate your enthusiasm and knowledge about the latest trends and brands.
Highlight Your Sales Skills: Make sure to emphasise your selling skills and any past achievements in retail. We want to see how you've driven sales and built customer relationships, so donβt hold back on those success stories!
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the listing, like 'CRM campaigns' and 'customer satisfaction', to show that you understand what weβre looking for.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at FENDI
β¨Know Your Luxury Brands
Familiarise yourself with the luxury brands the retailer carries. Understand their history, values, and unique selling points. This knowledge will help you connect with the interviewer and demonstrate your passion for the fashion industry.
β¨Showcase Your Sales Skills
Prepare specific examples of how you've successfully upsold products in previous roles. Use metrics to highlight your achievements, such as percentage increases in sales or customer satisfaction scores. This will show that you can drive sales effectively.
β¨Master CRM Concepts
Brush up on your understanding of Customer Relationship Management (CRM) strategies. Be ready to discuss how you've used CRM tools in the past to enhance customer relations and drive repeat business. This will show your potential employer that you're proactive about customer engagement.
β¨Engage with Enthusiasm
During the interview, convey your enthusiasm for the role and the brand. Engage with the interviewer by asking insightful questions about the companyβs approach to customer satisfaction and sales targets. This will demonstrate your genuine interest in contributing to their success.