Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and develop the department, ensuring top-notch customer service and sales performance.
- Company: Join a prestigious fashion brand in London with a focus on luxury ladies' wear.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be a key player in a vibrant team, shaping the customer experience in luxury fashion.
- Qualifications: 10 years of experience in fashion sales, with strong leadership and communication skills.
- Other info: Opportunity to work in a fast-paced, stylish environment with a focus on personal development.
The predicted salary is between 36000 - 60000 £ per year.
The Department Manager works close to the Store Manager to support the Store's organization and contributes to run properly its own department activities, meeting KPIs and striving to achieve assigned goals. He/she is responsible for merchandising, stock availability, sales, profitability, customer journey, team, and general day-by-day management.
Job responsibilities
- Category Sales Management and Business Development
- Lead and develop the business of the Department, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders.
- Monitor and achieve category department performance with relevant KPIs.
- Analyze the category business, propose and implement action plans to improve results.
- Set category performance target for the team and individual with the Store Manager.
- Be sensitive to competitors' trading activities and give feedback to Store Manager.
- Client Management
- Leverage all clienteling tools to achieve Department and Store business goals.
- Demonstrate as a sales leadership by delivering excellent customer service and implementing clienteling activities.
- Manage customer service quality, to meet customer expectations by offering excellent customer service standards.
- Improve Mystery Shopper Results with action plans.
- Implement appropriate CRM tools and develop loyal customer of particular product category.
- Act as brand category ambassador to educate VIP and new Clients.
- Operations and Visual Merchandising
- Ensure that merchandise is properly managed, displayed, stored and maintained by team.
- Maintain inventory accuracy and shrink rates within company standards.
- Report to Stock Planning and Merchandising team when there is out of stock on best sellers.
- Maintain the Visual Merchandising consistent with Company standards.
- Align periodically visual merchandising and sales performance.
- Make the best out of the display and proximity storage.
- Team Management and Development
- Discuss individual performance every month and coach team members.
- Motivate the team so that they perform at their highest level to meet their individual and store objectives.
- Organize the team in an efficient manner according to business needs and delegate responsibility.
- Translate strategic and business goals into concrete and individual actions and objectives.
- Conduct category training to the team.
- Execute the in-store training routine set by the Store Manager.
Profile
- 10 years' experience including 5 years in a Supervisor role in Fashion/Luxury Sales with exposure to the relevant category.
- Master's Degree or equivalent is preferred.
- Manages his/her image standards on a high level.
- Strong selling and communication skills are necessary.
- Excellent relationships skills, self-reliant.
- Confidence, organizational skills, professionalism.
- Client focus with great business acumen.
- Administration and financial skills.
- Computer skills and Retail management system knowledge.
- Goal oriented approach, multitasking.
- Fluency in English; a third language will be considered a plus.
Department Manager [London - Ladies Ready To Wear employer: Fendi Italia Srl
Contact Detail:
Fendi Italia Srl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager [London - Ladies Ready To Wear
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fashion industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially in ladies' ready-to-wear. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on common questions for department managers and think about how your experience aligns with their needs. The more comfortable you are, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace Department Manager [London - Ladies Ready To Wear
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion and luxury shine through! We want to see how your experience aligns with our brand values and how you can contribute to our team. Make it personal and engaging!
Highlight Your Leadership Skills: As a Department Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've motivated teams and achieved goals in the past. We love a good success story!
Be Data-Driven: We’re all about meeting KPIs and improving performance, so don’t shy away from including any relevant metrics or achievements in your application. Show us how you've used data to drive sales and enhance customer experiences in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Fendi Italia Srl
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to the department manager role. Be ready to discuss how you've previously met or exceeded these metrics in your past positions. This shows you understand the business side of things and can drive results.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills, especially in team management and development. Think about times when you motivated your team or handled conflicts effectively. This will demonstrate your ability to lead a team towards achieving store objectives.
✨Understand the Brand
Research the brand thoroughly, including its values, target audience, and recent campaigns. Be prepared to discuss how you can embody the brand's image and enhance customer experience. This shows your commitment and alignment with the company's ethos.
✨Prepare Questions
Have a few insightful questions ready for the interviewer. Ask about the company’s approach to visual merchandising or how they measure customer satisfaction. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.
