At a Glance
- Tasks: Make sales calls, build relationships, and support dealers with product information.
- Company: Join a leading music brand known for its innovative products.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Exciting role in the music industry with a chance to make an impact.
- Why this job: Be part of a dynamic team and help musicians connect with top-quality instruments.
- Qualifications: Fluent in German, sales experience, and great communication skills.
The predicted salary is between 30000 - 32000 £ per year.
Working within the Inside Sales Team, the Inside Sales Advisor will be responsible for establishing excellent relationships with Fender’s established dealer network to make ongoing sales for products and achieve set sales targets.
- Main Responsibilities
- Make regular outbound sales calls to new and existing dealer accounts on the assigned sales area for specific online products
- Attain set sales targets for the assigned area
- Create and maintain an effective call plan, ensuring full coverage of the area to maximise sales and establish routine with customers
- Enter and maintain all sales orders received onto the SAP system
- Provide inbound email/chat/telephone sales support for dealers and BDM´s. Including:
- Order entry and maintenance
- Stock availability requests
- Account information updates, including dealership and credit details
- Back order clarification and maintenance
- Product information, including specifications and release dates
- Promote all sales offers and new products in order to generate sales
- Establish and maintain positive working relationships with all new and existing clients in assigned areas
- Establish and maintain a high level of product knowledge for the relevant product lines being sold
- Maintain regular contact with Business Development Managers and share feedback on sales activity within their specified areas
- Represent the company in a positive and professional manner at all times
- Ad-hoc projects as directed by the Sales and Support Manager
This is an indication of the main responsibilities of the role and the Company reserve the right to amend the content of the role at its discretion.
Person Specification
- Fluency in both spoken, and written German language
- Proven sales experience within a sales driven environment.
- Effective communication skills, both verbal and written.
- Excellent telephone manner
- Ability to work on own initiative and be self motivated.
- Ability to establish and maintain positive working relationships
- Proficient in the use of Microsoft Word, Excel, and Outlook.
- Good organisational skills
- Results focused
- Experience of conducting proactive outbound telesales calls.
- Knowledge and understanding of the musical instrument industry and other musical instrument manufacturers.
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Inside Sales Advisor – German Speaking in East Grinstead employer: Fender Musical Instruments Corporation
Fender is an exceptional employer, offering a dynamic work environment where Inside Sales Advisors can thrive. With a strong focus on employee growth and development, the company provides comprehensive training and support, fostering a culture of collaboration and innovation. Located in a vibrant area, employees enjoy unique advantages such as access to industry events and a passionate community of music enthusiasts, making it a truly rewarding place to work.
Contact Details:
Fender Musical Instruments Corporation Recruitment Team