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- Tasks: Guide customers through their car buying journey and manage finance applications.
- Company: FFF, a growing motor finance broker with a vibrant team.
- Benefits: Flexible working options, competitive salary, and a supportive environment.
- Other info: Opportunity for career growth in a fast-paced industry.
- Why this job: Join a dynamic team and make a real difference in customers' lives.
- Qualifications: Experience in car finance or sales, with strong communication skills.
The predicted salary is between 28800 - 43200 £ per year.
About the Company:
FFF is a small and upcoming motor finance broker, with several years of experience. The business generates applications for finance online via social media or paid search. The sales team at FFF is responsible for calling or communicating with customers to guide them through their car buying process, helping them in finding suitable vehicles and originating the motor finance to facilitate the purchase of the vehicle.
About the Role:
We are seeking Customer Account Managers to join us. If you’re driven by results and love hitting targets, this is a perfect opportunity to develop your experience in the car finance industry further. The candidate will be based in our office on the outskirts of Liverpool in a full-time capacity or work in a remote/hybrid capacity (depending on experience). The role requires candidates to work five days per week across Monday to Saturday on a rota basis.
Responsibilities:
- The candidate needs previous car finance account management or sales experience.
- A proven track record in hitting and exceeding sales targets.
- Needs excellent customer service and communication skills. Customer first is key.
- Must have the ability to follow a customer journey and sales process.
Customer Account Manager in Liverpool employer: Female Friendly Finance
Contact Detail:
Female Friendly Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the car finance industry on LinkedIn or at local events. You never know who might have a lead on a Customer Account Manager role or can give you insider tips.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your sales achievements and how you’ve helped customers in the past. Make it personal and relatable!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at FFF and tailor your approach to show why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Account Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your previous experience in car finance or sales, and don’t forget to showcase those impressive results you've achieved!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the car finance industry and how your skills align with our customer-first approach. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your customer service experience through specific examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Female Friendly Finance
✨Know Your Stuff
Before the interview, make sure you understand the car finance industry and the specific role of a Customer Account Manager. Research FFF's services and their approach to customer service. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Sales Skills
Prepare examples from your previous experience where you've successfully hit or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to drive results, which is crucial for this role.
✨Customer First Mindset
Since customer service is key for FFF, be ready to discuss how you've prioritised customer needs in past roles. Think of specific instances where you went above and beyond for a customer, as this will highlight your commitment to a customer-first approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, team dynamics, or growth opportunities within FFF. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.