At a Glance
- Tasks: Join the opening team to deliver exceptional customer service and manage bar operations.
- Company: Exciting new sports and entertainment venue in Edinburgh, launching January 2027.
- Benefits: Career progression, generous discounts, and a supportive team environment.
- Other info: Dynamic atmosphere with opportunities for growth across multiple venues.
- Why this job: Be part of something big from day one and shape the vibe of a brand new venue.
- Qualifications: Strong customer service skills and ability to work well in a team.
The predicted salary is between 9.9 - 12.1 £ per hour.
Bar & Floor – Front of House (Full & Part-Time Roles Available) BRAND NEW OPENING | FELLOWS, FORREST ROAD, EDINBURGH | JANUARY 2027
Big screens. Great pints. Unbeatable atmosphere. Be part of it from day one! ‘Fellows’ is coming to Edinburgh in early 2027, and our sights are firmly set on becoming the city’s number one sports and entertainment venue. With big screens, great pints, the correct amount of Nashville influence, industry leading service and a massive entertainment calendar, we’re creating the ultimate location for game days, special occasions and incredible nights out.
We’re looking for fun, enthusiastic and hard-working front of house staff to join us for one of the biggest hospitality projects to launch in Edinburgh. This is your chance to be part of THE opening team, help shape the vibe and make every visit memorable.
Key Responsibilities
- Customer Service – Greet and serve customers in a friendly and professional manner, ensuring an exceptional experience throughout their visit.
- Bar Operations – Prepare and serve drinks, manage the bar area efficiently, and ensure all drink orders are fulfilled quickly and accurately.
- Floor Management – Assist in overseeing the floor, ensuring tables are clean, orders are taken promptly, and customers are satisfied with their service.
- Health & Safety Compliance – Adhere to all health, safety, and hygiene regulations, ensuring the bar and floor areas are clean and safe for both staff and customers.
- Cash Handling & Transactions – Process customer payments accurately, manage cash registers, and ensure all transactions are recorded correctly.
Required Skills
- Customer Service Excellence – Strong ability to engage with customers, anticipate their needs, and resolve any issues to ensure a positive experience.
- Communication Skills – Clear and effective communication with customers, team members, and management to ensure smooth service and coordination.
- Multi-tasking & Time Management – Ability to juggle multiple tasks, such as serving drinks, taking orders, and ensuring the floor runs smoothly, all while maintaining attention to detail.
- Teamwork & Collaboration – Ability to work well as part of a team, supporting colleagues in both bar and floor areas to provide seamless service.
- Knowledge of Food & Drink – A solid understanding of drink recipes, menu items, and bar equipment, ensuring drinks are prepared correctly and efficiently.
Benefits
On top of pay - also included is our wider benefits such as:
- The opportunity to be part of an opening team from day one.
- Genuine career progression opportunities across Signature Group.
- Team member discount ranging from 25% to 50% on F&B at all Signature Group venues.
- Access to a 24/7 Employee Assistance Programme.
- Extra annual leave days gathered through service.
- A supportive team, shared standards and a genuine opportunity to make your mark.
Plus so much more!
Fellows is part of Signature Group. We have over 20 venues around Scotland, including Cold Town House, Paramount, Badger & Co, The Spiritualist, McLarens on the Corner, Copper Blossom, The Smokin’ Fox and more.
Bar and Floor employer: Fellows
Fellows is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Quantity Surveyors to thrive. With a commitment to professional development and sustainability, employees benefit from ongoing training opportunities and the chance to work on diverse projects in a vibrant city like Birmingham. The company's focus on reducing risk and enhancing client value ensures that team members are engaged in meaningful work that contributes to a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Floor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fellows. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fellows
Don't be shy about reaching out to Fellows directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar and Floor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fellows and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fellows
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
