Deputy Manager

Deputy Manager

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team and ensure exceptional customer service in a stylish pub.
  • Company: The Fellow, a popular North London hangout with a fun atmosphere.
  • Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
  • Why this job: Join a dynamic team and grow your career in the exciting hospitality industry.
  • Qualifications: Experience in hospitality and a passion for customer service.
  • Other info: Opportunity for internal promotion to General Manager and ongoing training.

The predicted salary is between 30000 - 42000 £ per year.

Nestled around the corner from King’s Cross and St Pancras train stations, The Fellow is everyone’s favourite North London hangout. There are three floors to enjoy! From the pub on the ground floor with its own Platform 9 & 3/4, to our cocktail bar and heated roof terrace on the first floor. Whipping up delicious seasonal menus, including the best Sunday roasts in King’s Cross, and serving the best craft beers and cocktails!

What We Offer Our Deputy Managers:

  • Development towards General Manager - the majority of our GM appointments are internal
  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

What we look for in a Deputy Manager:

We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Deputy Manager employer: Fellow

The Fellow is an exceptional employer, offering a vibrant work culture in the heart of North London, just steps from King’s Cross and St Pancras. With a strong focus on employee development, we provide clear pathways for career progression, including opportunities to advance to General Manager, alongside generous benefits such as free meals, 28 days of holiday, and discounts across our venues. Join us to be part of a passionate team dedicated to delivering outstanding customer service in a stylish and dynamic environment.
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Contact Detail:

Fellow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on a Deputy Manager role!

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles.

✨Tip Number 3

Research the pub scene! Familiarise yourself with The Fellow and its vibe. Knowing the menu and what makes it special will impress the hiring team and show you're genuinely interested.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Deputy Manager

Customer Service
Team Management
Leadership Skills
Training and Development
Motivation
Proactive Approach
Passion for Hospitality
Communication Skills
Problem-Solving Skills
Organisational Skills
Attention to Detail
Career Development Focus

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and leading a team.

Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role. Highlight your relevant experience and skills that align with what we’re looking for, like team management and a proactive approach.

Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who fits our pub’s vibe, so let us know what makes you unique and how you can contribute to our team!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Fellow

✨Know the Venue Inside Out

Before your interview, take some time to familiarise yourself with The Fellow. Check out their menu, understand their vibe, and maybe even pop in for a drink. This will show your genuine interest and help you answer questions about how you can contribute to their unique atmosphere.

✨Showcase Your Customer Service Skills

As a Deputy Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate your passion for creating memorable experiences, which aligns perfectly with what they’re looking for.

✨Emphasise Team Management Experience

They want someone who can lead and train a team effectively. Be ready to discuss your leadership style and provide specific examples of how you've motivated and developed your team in previous roles. This will show that you’re not just a manager, but a mentor too.

✨Express Your Career Ambitions

Since they offer development towards a General Manager role, it’s important to express your long-term career goals in hospitality. Share your enthusiasm for growth and how you see yourself evolving within their company. This will resonate well with their commitment to internal promotions.

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