Senior HR Manager / Head of HR

Senior HR Manager/ Head of HR – Global Retail Brand

Location: London

Salary: Up to £70k + Generous Benefits

Fella & Jones exclusively supports a luxury homewares brand that curates timeless designs to elevate homes and spaces worldwide. Their team is at the heart of their success and is dedicated to fostering a positive, high-performing workplace. This is an exciting opportunity to join a leading global brand that offers a fantastic work environment, strong values, and opportunities for personal and professional growth.

Key Responsibilities

• Drive learning and development initiatives to support team growth and career progression.
• Lead performance reviews, engagement strategies, and employee satisfaction surveys to continuously enhance the employee experience.
• Develop and implement reward and recognition programmes that celebrate employee contributions and promote a culture of excellence.
• Partner with the business to manage employee relations (ER) matters effectively.
• Proactively suggest and develop new HR policies and procedures to enhance efficiency and align with the brand’s vision and values.
• Deliver training sessions to line managers on best practices in performance management, ER matters, and employee engagement.
• Oversee all ER matters including absence management, disciplinary processes, grievances, and sickness management.
• Monitor employee wellbeing, gather feedback through surveys, and implement improvements based on insights.
• Lead learning and development initiatives, ensuring continuous professional growth across the business.

Ideal Candidate Skills & Experience

• A minimum of 5 years’ experience implementing HR initiatives, ideally within a high-performing or luxury brand environment.
• Strong expertise in employee relations, learning and development, and performance management.
• Experience designing and implementing employee satisfaction surveys and reward and recognition programmes.
• Proven ability to align HR practices with the vision and values of a premium, customer-centric brand.
• Exceptional interpersonal skills, with the ability to build trusted relationships at all levels of the organisation.
• A proactive, solution-focused mindset with a passion for continuous improvement and innovation in HR.

For more information, apply via LinkedIn or contact the Fella & Jones team directly at contact@fellandjones.com