Fella and Jones in London (hybrid) is seeking a commercially minded CRM Manager with strong Klaviyo expertise. You will own the customer lifecycle from onboarding to loyalty, delivering personalised journeys to grow revenue and lifetime value.
With ownership of the CRM strategy and hands-on delivery, you will develop automated flows, segment audiences, and report on CRM performance. You’ll collaborate across ecommerce, marketing and customer experience teams to drive sustainable growth.
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CRM & Lifecycle Lead – Klaviyo & Subscriptions employer: Fella and Jones
Fella & Jones is an exceptional employer, offering a dynamic work environment in the heart of London where creativity meets luxury. With a strong emphasis on employee growth and development, team members are encouraged to take ownership of their roles while collaborating with a diverse international network. The company promotes a culture of ethical sourcing and sustainability, ensuring that employees are not only part of a successful brand but also contribute to responsible practices in the industry.
