At a Glance
- Tasks: Manage key retail partnerships and drive sales performance in the luxury beauty sector.
- Company: Exciting high-growth brand redefining luxury beauty and wellness.
- Benefits: Up to £58,000 salary, hybrid work, generous bonuses, and staff discounts.
- Other info: Enjoy 25 days holiday, early finishes on Fridays, and excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the luxury beauty industry.
- Qualifications: Experience in managing retail accounts and a passion for luxury brands.
The predicted salary is between 58000 - 58000 £ per year.
Up to £58,000 + Benefits + generous bonus
London | Hybrid (4 days office)
Are you passionate about premium beauty and building exceptional retail partnerships? We're partnering with one of the most exciting names in the luxury beauty and wellness space—a brand that's redefining the industry through innovation, science-led products, and an elevated customer experience. Following impressive growth across global retail channels, they're now looking for a Wholesale Account Manager to play a pivotal role in their next chapter.
As the face of the brand across key retail partners, you'll ensure every customer touchpoint reflects the premium standards they're known for. From driving commercial performance to delivering flawless retail execution, you'll be instrumental in strengthening existing partnerships while identifying opportunities for continued growth.
This is a fantastic opportunity for someone who thrives in a fast-paced, entrepreneurial environment and enjoys balancing strategic account management with hands-on retail operations.
- Managing and nurturing relationships with key wholesale and retail partners
- Driving sales performance and ensuring exceptional in-store execution across your accounts
- Supporting new launches, seasonal campaigns, store openings and retail activations
- Monitoring sales, stock levels and KPIs to identify opportunities and improve performance
- Collaborating with Marketing, Supply Chain and Training teams to deliver seamless retail initiatives
- Gathering retailer and customer feedback to help shape future commercial strategies
- Keeping a close eye on market trends and competitor activity to identify growth opportunities
You'll be a commercially minded relationship builder who enjoys working collaboratively and takes pride in delivering outstanding retail experiences.
- Experience managing wholesale or retail accounts within beauty, luxury or premium consumer brands
- Strong commercial acumen with confidence analysing sales performance and identifying trends
- Excellent communication and stakeholder management skills
- A genuine passion for luxury brands and creating best-in-class customer experiences
Hybrid working ~25 days holiday, increasing with service ~ Early finish every Friday ~ Private healthcare after probation ~ Enhanced pension after six months ~ Generous product allowance and staff discounts ~ Wellbeing and financial benefits from day one
If you're looking to join a high-growth luxury brand where you'll have genuine influence on retail performance and partner success, we'd love to hear from you.
National Account Manager - Beauty & Wellness - High Growth Brand in City of London employer: Fella and Jones
Join a dynamic and innovative luxury beauty and wellness brand that prioritises employee growth and collaboration in a vibrant London setting. With a hybrid working model, generous benefits including private healthcare and enhanced pension, and a culture that values creativity and strategic thinking, this is an exceptional opportunity for those passionate about premium retail partnerships. Experience a supportive environment where your contributions directly impact the brand's success and enjoy a fulfilling career in a fast-paced industry.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager - Beauty & Wellness - High Growth Brand in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Fella and Jones, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Fella and Jones!
We think you need these skills to ace National Account Manager - Beauty & Wellness - High Growth Brand in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Fella and Jones, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Fella and Jones and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Fella and Jones that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Fella and Jones
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
