At a Glance
- Tasks: Lead a dynamic team in the fast-paced property lettings industry.
- Company: Join the U.K.’s largest independent property services group.
- Benefits: Earn up to £65,000 with uncapped commission and a company car.
- Other info: Enjoy 30 days annual leave and career progression opportunities.
- Why this job: Make a real impact while developing your leadership skills.
- Qualifications: 2+ years in residential lettings and a full UK driving licence required.
The predicted salary is between 65000 - 65000 £ per year.
Step into a dynamic leadership role with the U.K.’s largest independent property services group as a Lettings Branch Manager—where every day brings fresh challenges, exciting opportunities, and the chance to make a real impact. Take the reins of a high-performing team, inspire excellence, and deliver outstanding experiences that set the standard for both landlords and tenants.
Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in Hackney:
- Complete on-target earnings of £65000 per year
- A guaranteed commission for your first 3 months of employment, whilst you build your pipeline
- Uncapped commission scheme
- A Company Car, or a monthly car allowance
- Elite bonus scheme
- Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday
Your additional benefits as a Lettings Branch Manager:
- 30 days annual leave (includes bank holidays)
- Continued training as you grow and develop within your role
- Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
- Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
- Personal ‘Talk Time’ with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
How you will make an impact:
- Leading daily meetings with the Lettings team
- Coaching the team to achieve KPI’s
- Monitoring and assessing individual team member performance (including but not limited to conducting one-to-one meetings)
- Encourage your team’s development and progression
- Strong focus on generating new and repeat business
- Developing and maintaining strong relationships with Landlords and Tenants
- Liaising with tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Ensuring the business is risk‑averse and following the highest compliance standards for all regulatory bodies
Essential Skills:
- Full UK Driving Licence for a manual vehicle
- Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
- Works well with others to create a team spirit and an enjoyable working environment
- Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
- The ability to create and action business plans relevant to your branch
- The ability to monitor and assess performance of local competitors
- A strong understanding of current legislation related to Residential Lettings
- Ability to manage time‑sensitive and high‑volume workloads
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
The Finer Details:
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
We’ll need evidence of your right to work in the UK, in the form of:
- Passport / Birth Certificate
- Proof of Address
- National Insurance
- Drivers Licence Check
Equal Opportunities:
At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us.
Lettings Branch Manager employer: Felicity J Lord
Join Felicity J Lord Estate Agents in Hackney, where we pride ourselves on fostering a vibrant and supportive work culture that empowers our Lettings Branch Managers to excel. With competitive earnings, extensive training opportunities, and a clear path for career progression, you will be part of a team that values your contributions and encourages personal growth. Enjoy unique benefits such as a company car, elite bonus schemes, and the chance to participate in exclusive awards and incentive trips, all while making a meaningful impact in the property industry.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Branch Manager
✨Tip Number 1
Get to know the company inside out! Research Felicity J Lord Estate Agents and understand their values, culture, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus when applying for jobs.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience aligns with the role of Lettings Branch Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your skills effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Lettings Branch Manager
Some tips for your application 🫡
Show Your Leadership Skills:As a Lettings Branch Manager, we want to see your leadership flair right from the start. Highlight any experience you have in managing teams or projects, and don’t forget to mention how you inspire others to achieve their best!
Tailor Your Application:Make sure your application speaks directly to the job description. Use keywords from the listing, like 'KPI’s' and 'customer service', to show us you understand what we're looking for and that you're the perfect fit.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon unless it’s relevant, and make sure your passion for property and customer service shines through.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Felicity J Lord
✨Know Your Stuff
Before the interview, brush up on your knowledge of residential lettings and current legislation. Familiarise yourself with the key responsibilities of a Lettings Branch Manager, especially around compliance and customer service. This will show that you're not just interested in the role but also understand the industry.
✨Showcase Your Leadership Skills
As a Lettings Branch Manager, you'll be leading a team. Prepare examples of how you've successfully coached or motivated others in previous roles. Think about specific situations where you helped your team achieve KPIs or improved performance—this will demonstrate your capability to inspire excellence.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about the company culture and team dynamics, showing that you value relationships with both landlords and tenants.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think through potential challenges you might face as a Lettings Branch Manager, such as handling difficult tenants or negotiating offers. Practising your responses will help you feel more confident and articulate during the interview.
