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- Tasks: Manage residential properties, ensuring compliance and tenant satisfaction.
- Company: Join Felicity J. Lord Estate Agents in vibrant Blackheath Village.
- Benefits: Earn £24,000-£31,500 plus commission, with a company car and 30 days' leave.
- Why this job: Make a real impact in property management while advancing your career.
- Qualifications: 1+ years in property management and excellent customer service skills required.
- Other info: Enjoy industry-leading training and support for your mental health.
The predicted salary is between 24000 - 31500 £ per year.
We are looking for an experienced Property Manager to join our Blackheath office and take shared responsibility for a portfolio of residential properties. The role covers all aspects of tenancy management, from coordinating maintenance and renewals to ensuring full compliance with legislation. If you have proven experience in property management and are seeking your next career move in the Blackheath area, we’d be pleased to hear from you.
Benefits of being a Property Manager at Felicity J. Lord Estate Agents in Blackheath Village:
- Basic salary range of £24000 to £31500 per year, dependent on experience
- Additional £8,125 earnings expected through uncapped commission
- Minimum on-target earnings of £32125+ per year
- Company Car
- Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturdays, with a day-in-lieu)
- Career progression opportunities
- Company smart phone, for completing role-related tasks
- Industry-leading training
- Earn a nationally recognised qualification (inc. ARLA)
- 24/7 Access to our Employee Assistance Programme, providing you support with your mental health, legal issues, and much more
- Eye care
- Up to £500 for each successful Employee Referral you make
- 30 days' annual leave
- Company Pension Scheme
What you’ll be doing as a Property Manager:
- Booking and conducting property inspections
- Negotiating tenancy extensions and/or renewals
- Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
- Deposit returns
- Resolving rental arrears
- Processing eviction requests
- Ensuring properties meet all regulatory health and safety standards
- Building and maintaining strong relationships with landlords and tenants
- Managing complaints
- Completing all check in and check out procedures, inc. full inventory reports
The skills and abilities you will need:
- Minimum 1+ years' previous experience in a Property Manager role
- Outstanding customer service
- Good telephone manner
- IT skills
Driving Requirements:
- You must hold a valid Full UK Driving Licence for a manual car
- We cannot accept automatic-only licences at this time
The Finer Details:
- To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence, Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate
- We will also need Proof of Address, National Insurance, Drivers Licence Check
- At some point(s) in your application process, you may be required to interview via video call.
Equal Opportunities:
At Spicerhaart, variety makes our Company DNA come to life. We love people, and what’s more, we love the differences that make each person who they are. We support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us.
Property Manager: Growth, Compliance & Tenant Care in City of London employer: Felicity J. Lord
Contact Detail:
Felicity J. Lord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager: Growth, Compliance & Tenant Care in City of London
✨Tip Number 1
Get to know the company inside out! Research Felicity J. Lord Estate Agents, their values, and what makes them tick. This way, you can tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local property management events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in property management and how they relate to the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows good manners and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Property Manager: Growth, Compliance & Tenant Care in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management, especially any roles where you've handled tenancy management or compliance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for property management and why you’re excited about the role at Felicity J. Lord. Let us know how you can contribute to our team.
Show Off Your Customer Service Skills: Since outstanding customer service is key in this role, include examples of how you've gone above and beyond for tenants or landlords in your previous positions. We love seeing that dedication!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Felicity J. Lord
✨Know Your Stuff
Make sure you brush up on your property management knowledge, especially around tenancy laws and compliance regulations. Familiarise yourself with the specific responsibilities listed in the job description, like coordinating maintenance and conducting property inspections.
✨Showcase Your Customer Service Skills
As a Property Manager, outstanding customer service is key. Prepare examples of how you've successfully managed tenant relationships or resolved complaints in the past. This will demonstrate your ability to build strong relationships with both landlords and tenants.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life property management scenarios, such as handling rental arrears or processing eviction requests. Think through your responses ahead of time, focusing on your problem-solving skills and how you would ensure compliance with health and safety standards.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly for your interview to reflect the professionalism expected in the property management field. Also, be punctual and polite, as these traits are essential in building trust with clients and colleagues alike.