At a Glance
- Tasks: Lead a vibrant café, creating a welcoming atmosphere and building a strong team.
- Company: Fego Caffe, where hospitality meets heart and community.
- Benefits: Competitive salary, daytime hours, free meals, and growth opportunities.
- Other info: Join a supportive culture that values teamwork and celebrates success.
- Why this job: Make a real impact by leading with kindness and creating memorable guest experiences.
- Qualifications: 3+ years in café management and a passion for people.
The predicted salary is between 30000 - 35005 £ per year.
At Fego, we don’t just run restaurants — we create places people feel at home. We’re looking for a General Manager who leads with warmth, confidence and real care for people. Someone who enjoys being on the floor, building a strong team, and taking full ownership of their café. This role is for someone who believes great hospitality is about relationships, consistency and the small details that make a difference.
About the Role
As General Manager, you’ll set the tone for everything — the energy of the team, the feel of the café, and the experience our guests have every day. You’ll be hands-on, present and leading from the front — not managing from the office. You’ll bring structure where needed, but always with a human touch.
- Lead the day-to-day running of the café with confidence and ownership
- Be a strong, visible presence on the floor
- Build, coach and develop a solid, happy team
- Create a warm, relaxed and welcoming atmosphere for guests
- Keep standards high across service, food and environment
- Manage rotas, stock, labour and key KPIs
- Follow and improve systems and ways of working
- Build relationships with regulars and the local community
- Make clear, confident decisions day to day
This is a role for someone who enjoys responsibility and naturally brings people with them.
Who You Are
You’re calm, consistent and people-focused. You enjoy leading by example and creating an environment where the team feel supported and guests feel looked after. You’ll fit well here if you:
- Have 3+ years’ experience running a busy restaurant or café
- Prefer being on the floor rather than behind a desk
- Can run a site independently and take full ownership
- Communicate clearly and with respect
- Are organised and structured in how you work
- Care about people and building a strong team culture
- Take pride in creating great guest experiences
The Fego Way (Our Leadership Style)
At Fego, how you lead matters just as much as what you do. We’re looking for someone who:
- Leads with kindness and generosity – supports the team and creates a positive environment
- Brings energy and presence – someone people naturally respond to
- Acts with integrity – fair, honest and consistent
- Listens and adapts – self-aware and open to feedback
- Sets high standards – cares about the details and keeps improving
- Leads and organises – strong on people but also on structure
- Has a “can and will” attitude – finds solutions and takes ownership
- Communicates clearly – keeps the team aligned and confident
- Stays organised – uses systems and planning to keep things running well
What We Offer
- Competitive salary + TRONC
- Performance-related bonus
- Daytime-only hours
- Free meals on shift
- Team discount for you, friends and family
- Real opportunities for growth and progression
- Team rewards, recognition and celebrations
- A supportive, positive culture with heart
Why Fego?
Because here, it’s about more than just running a restaurant. It’s about creating a place where:
- guests feel comfortable and welcomed
- teams feel supported and proud
- and people actually enjoy coming to work
Interested? Let’s Talk
If you’re a strong, people-focused leader who enjoys being on the floor and building a great team, we’d love to hear from you. There’s always room for great people at Fego.
General Manager in Ascot employer: Fego Ascot
At Fego, we pride ourselves on creating a warm and welcoming environment where both guests and team members feel at home. As a General Manager, you will enjoy a supportive culture that values your leadership and offers real opportunities for growth, all while working in a vibrant café setting during daytime hours. With competitive pay, performance bonuses, and a focus on team recognition, Fego is an excellent employer for those passionate about hospitality and building strong relationships.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Ascot
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Fego Ascot. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Fego Ascot
Don't be shy about reaching out to Fego Ascot directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Ascot
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Fego Ascot and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Fego Ascot
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
