At a Glance
- Tasks: Lead product strategy to enhance safety and trust for Feeld users.
- Company: Join a remote team at Feeld, focused on improving human experiences in relationships.
- Benefits: Enjoy unlimited paid time off, remote work, and mental health support.
- Other info: Opportunity to grow in Trust & Safety and influence across senior stakeholders.
- Why this job: Make a real impact on user safety and trust in a dynamic environment.
- Qualifications: Experience in product management with a focus on safety and user trust.
The predicted salary is between 95000 - 115000 £ per year.
Senior Product Manager to become part of the remote team and elevate the human experience of sexuality and relationships. You will lead the product strategy and roadmap for Feeld’s Safety Back-Office product area, helping internal teams detect, prevent, respond to, and resolve safety risks such as fakes, spam, fraud, and abuse. Your work will help members feel more confident that Feeld is a safer, more trusted space while enabling moderation, support, fraud, and compliance decisions to be clearer, faster, more consistent, and scalable.
Responsibilities
- Own the product strategy and roadmap for Feeld’s Safety Back-Office product area.
- Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to identify and prioritise high-impact opportunities.
- Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs.
- Translate complex operational challenges into clear product problems, success metrics, and delivery plans.
- Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust.
- Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact.
- Communicate roadmap priorities, progress, risks, and outcomes to leadership and cross‑functional stakeholders.
- Drive cross‑functional execution from problem definition through launch, measurement, and iteration.
Growth Opportunities
- Deepen your understanding of Trust & Safety, fraud prevention, moderation operations, compliance, and member protection in a sensitive and high‑impact product space.
- Gain experience shaping product strategy across a complex internal platform with direct impact on member trust and business risk.
- Build expertise in balancing operational efficiency, automation, decision quality, and human judgement in safety‑critical workflows.
- Strengthen your ability to influence across multiple senior stakeholder groups with competing needs and priorities.
- Develop new ways to measure the relationship between member safety, trust, operational quality, and product outcomes.
Qualifications
- Led complex product initiatives where the problem space involved ambiguity, operational complexity, sensitive user impact, or multiple stakeholder groups.
- Turned qualitative insight, operational data, user signals, and business context into focused product priorities and measurable outcomes.
- Comfortable working with cross‑functional partners across disciplines such as engineering, design, data, operations, support, compliance, risk, or policy.
- Communicated clearly with different audiences, simplifying complex technical, operational, compliance, or safety topics into actionable decisions.
- Have experience in Trust & Safety, fraud prevention, moderation, customer support tooling, compliance tooling, internal platforms, or operational systems.
- Built products or workflows that improved decision consistency, operational efficiency, automation, or quality assurance.
- Worked on products where member trust, risk reduction, privacy, safety, or harm prevention were central to success.
- Interested in creating humane, scalable systems that support both members and the internal teams responsible for protecting them.
Benefits
- Unlimited paid time off.
- A fully remote working situation.
- Home office budget.
- On‑demand therapy sessions and mental health support via Spill.
Compensation
Estimated compensation for this role: Market‑competitive compensation range £95,000 - £115,000 GBP. Baseline Freedom Salary of £60,000 GBP per year for any role that indexes below £60,000 GBP per year.
EEO Statement
We encourage and welcome applications from people with a history of marginalisation, whether because of race, gender expression or identity, sexual orientation, neurodivergence, national origin, disability (seen or unseen) or any confluence of intersectional identities. Our goal is a barrier‑free application process and working environment.
Senior Product Manager, SBO employer: Feeld
Feeld is an exceptional employer that prioritises the well-being and growth of its employees, offering a fully remote work environment that fosters flexibility and work-life balance. With benefits like unlimited paid time off, a home office budget, and on-demand mental health support, Feeld cultivates a supportive culture where team members can thrive while making a meaningful impact on member safety and trust. Join us to deepen your expertise in Trust & Safety and contribute to creating humane systems that empower both users and internal teams.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Manager, SBO
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Feeld!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Feeld would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Feeld through your school's career services!
We think you need these skills to ace Senior Product Manager, SBO
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Manager, SBO, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Manager, SBO position at Feeld. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Feeld
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
