At a Glance
- Tasks: Manage key enterprise clients, ensuring retention and driving revenue growth.
- Company: Feefo, a leader in customer success and engagement.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team focused on delivering world-class service.
- Why this job: Make a real impact by helping clients maximise their ROI with our platform.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 50000 - 65000 £ per year.
Feefo is seeking a Customer Success Manager to manage a portfolio of key enterprise clients, ensuring retention, adoption and revenue growth.
You will build partnerships across client teams, drive product engagement and advocate best practices to maximise ROI from Feefo’s platform.
You will proactively manage relationships, identify upsell opportunities, and collaborate with product and sales teams to deliver world-class service and measurable outcomes for clients.
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Global Customer Success Manager — Retention & Growth employer: Feefo
Feefo is an exceptional employer that champions a culture of innovation and collaboration, making it an ideal place for a Tech Lead to thrive. With a flexible hybrid working model and a comprehensive benefits package that includes health and wellbeing programs, childcare support, and an electric car scheme, employees are empowered to achieve a healthy work-life balance. The company prioritises professional growth through mentorship opportunities and involvement in impactful working groups, ensuring that every team member can contribute to meaningful projects while advancing their career.
