Full Stack Engineer

Feefo helps both consumers and businesses make the right decisions. Founded in 2010, Feefo works with 6,000+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite confirmed customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

We’re a team of technology specialists, industry experts, and multi-lingual client services champions that operates across various sectors, including travel, retail, automotive, and finance. Feefo’s bespoke artificial intelligence, business insight, review software and compliance solutions help increase client sales and reduce churn. As a Google Premier Partner, our clients can improve their search and paid conversion rates too. We are proud to work with companies, large and small, from household names to local heroes.

At Fee, we are driven by the power of reviews. Insight from consumer feedback not only empowers brands to enhance their products and services but also enables consumers to make well-informed decisions. Handling thousands of reviews for numerous brands daily requires our software to be exceptionally performant, scalable, and resilient.

We are on the lookout for a seasoned Software Engineer with a passion for creating a best-in-class experience for our leading SaaS product. As a Software Engineer at Feefo, you will work within a development squad guided by a Tech Lead Engineer, who provides technical direction and ensures adherence to the highest coding standards and practices for software excellence.

What you’ll do:

• Software engineers work within an agile squad, adhering to the team’s agile methodologies and development principles, translating requirements into performant and scalable solutions, always striving for continuous improvement.
• Developing and maintaining scalable and robust Java-based applications, with an emphasis on microservices architecture and Spring Boot.
• Implementing and integrating RESTful APIs, working in tandem with the front-end.
• Providing ongoing software support, regular maintenance, enhancements, and bug fixes.
• Writing and maintaining unit tests, practicing Test-Driven Development (TDD) to ensure code quality and functionality.
• Crafting and maintaining technical documentation, both through inline code comments and knowledge sharing documents.
• Collaborating closely with the Cloud Infrastructure Team, sharing responsibilities for DevOps functions such as configuration management, continuous integration (CI), and monitoring.
• Embracing a product mindset, understanding the importance of SaaS experience to drive product success.
• Advocating for and implementing QA automation practices, including the use of tools such as Cypress.

Experienced Preferred:

• 3-5 years of commercial experience in Service side (Java) and the ambition and determination to master Front-end (REACT).
• You should be a team player and able to collaborate with colleagues across teams, identifying areas for continual improvement.
• Server side 3-5 years of commercial development experience in Java, with a strong focus on microservices, preferably using Spring Boot – docker, Kubernetes.
• Solid understanding of REST APIs and server-side development.
• Experience with relational/SQL and No-SQL databases.
• Experience within cloud-based services, ideally Google Cloud Platform is beneficial.
• SaaS experience.
• Experience with building high throughput APIs.
• Experience with Cypress or similar testing automation tools.
• Bachelor’s degree in Computer Science or similar technical discipline.

Values:

At Feefo, we are committed to creating an environment where authenticity, inclusiveness, and a client-centred approach are at the core of everything we do.

• Authenticity – We believe in being true to ourselves and our values. We encourage our team members to bring their whole selves to work, fostering a culture of transparency and integrity.
• Inclusiveness – Diversity and inclusion are not just words for us, they are fundamental principles that guide our actions. We are dedicated to creating a workplace where every voice is heard, and every individual is valued.
• Client-Centred – Our clients are at the heart of our business. We prioritise their needs and strive to exceed their expectations by delivering personalised, high-quality service in every interaction.

At Feefo, we believe that a diverse and inclusive workplace drives innovation and creativity. We are committed to fostering a culture where everyone feels valued, respected, and empowered. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We do not discriminate on the basis of race, religion, sex, sexual orientation, gender identity, age, marital status, disability, veteran status, nationality, or any other characteristic protected by law. Together, we strive to create a supportive and equitable environment for all.