At a Glance
- Tasks: Coordinate exciting events and ensure client success in a dynamic, fast-paced environment.
- Company: Join Feedr, a forward-thinking tech company passionate about food and purpose.
- Benefits: Enjoy 30 days annual leave, remote work budget, and professional development opportunities.
- Other info: Hybrid working model with a supportive team and excellent career growth potential.
- Why this job: Make a real impact by building relationships and delivering exceptional service experiences.
- Qualifications: Hospitality experience and strong communication skills are essential.
The predicted salary is between 22613 - 22613 £ per year.
About the role
Who you are:
- A passion for food, with at least 2 years of experience in hospitality and events
- A strong communicator who builds effective relationships with clients, whether face-to-face, via video, phone, or email
- Proven ability to manage client requests end-to-end, delivering tailored solutions that meet their needs
- Organised and detail-oriented, with excellent time management skills and the ability to multitask in a fast-paced environment
- Proactive and self-motivated, with a positive attitude and the drive to deliver outstanding service experiences
- Enthusiastic about transitioning your hospitality experience into a structured environment, offering greater balance and stability
- Excited to work collaboratively with internal teams and external stakeholders to deliver exceptional results
- A go-getter who thrives on learning and is always looking for creative solutions to meet client needs
Desirable requirements
- Experience in the B2B food industry is an advantage
- Previous experience with ticketing software: Freshdesk or Zendesk is beneficial
- Previous experience with CRM software (Hubspot)
What the job involves
- Act as the first point of contact for new clients, helping them understand Feedr’s business model and identifying solutions for their long-term needs.
- Pass high-potential leads to sales to close contracted catering opportunities
- Generate timely, standout offers for client quote requests and manage these requests end-to-end for both new and existing clients
- Build close relationships with our clients, becoming their reliable and go-to catering provider
- Work closely with all internal teams to ensure an excellent all-round customer experience
- Manage food event calendars and assist with seasonal communications for existing and prospective clients
- Proactively help clients plan their upcoming events and create offers based on their scheduled events
- All opportunities should be tracked effectively, to demonstrate win rate, loss rate and to allow for the account management team to chase their clients’ outstanding events
Benefits
- 30 days annual leave
- Salary sacrifice pension scheme
- Remote working budget
- Learning & development budget
- 6 days per year to put toward your professional development
- Volunteer days off
- In office Gym
- Free lunch via Cloud Canteen platform for every day you’re in the office
- Tuesday breakfast each week!
- Eyecare vouchers
- Hybrid working policy with two days per week working from home
- Two cycle to work options: Lime bike (+ other city bikes) scheme or bike purchase through Halfords
- Access to hundreds of discounts and offers on our employee benefits platform
- Salary sacrifice childcare scheme
Why Feedr?
This is a chance to work in a forward-thinking technology company within a supportive, fast-growing team passionate about food and purpose. You’ll gain broad experience across all areas of finance and play a key role in supporting the company’s growth across multiple markets. Feedr is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, or disability status.
Part-Time Hybrid Events & Client Success Coordinator employer: Feedr
Feedr is an exceptional employer located in the vibrant area of Old Street, Shoreditch, offering a dynamic hybrid work environment that promotes a healthy work-life balance. With a strong focus on employee growth, the company provides generous benefits such as a learning and development budget, volunteer days off, and a supportive culture that encourages collaboration and creativity. Join a forward-thinking team passionate about food and purpose, where your contributions will directly impact the company's success and your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Hybrid Events & Client Success Coordinator
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. We can help you nail those common questions and boost your confidence before the big day.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for food and events shine through. We want to see your enthusiasm and how you can bring that energy to the team.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It’s a simple way to keep you on their radar and show that you’re genuinely interested in the role.
We think you need these skills to ace Part-Time Hybrid Events & Client Success Coordinator
Some tips for your application 🫡
Show Your Passion for Food:Make sure to highlight your love for food in your application. We want to see how your enthusiasm for the culinary world can translate into your role with us, especially since this position is all about creating amazing experiences for our clients.
Tailor Your Experience:When detailing your past roles, focus on your hospitality and events experience. We’re looking for specific examples of how you’ve managed client requests and built relationships, so don’t hold back on those success stories!
Be Organised and Detail-Oriented:Since this role involves juggling multiple tasks, it’s crucial to demonstrate your organisational skills. Share how you’ve successfully managed time-sensitive projects or events in the past, as this will show us you can thrive in a fast-paced environment.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Feedr
✨Know Your Stuff
Make sure you understand Feedr’s business model and how it operates in the B2B food industry. Research their services, values, and recent news to show your genuine interest and enthusiasm during the interview.
✨Showcase Your Communication Skills
As a client success coordinator, strong communication is key. Prepare examples of how you've effectively built relationships with clients in the past, whether through face-to-face interactions or digital communication. Be ready to demonstrate your ability to listen and respond to client needs.
✨Be Organised and Detail-Oriented
Highlight your organisational skills by discussing how you manage multiple tasks and deadlines. Bring up specific instances where your attention to detail made a difference in your previous roles, especially in hospitality or events.
✨Emphasise Your Proactivity
Feedr values proactive team members. Share examples of how you've taken initiative in past roles, whether it was suggesting improvements or going above and beyond for a client. This will show that you're a go-getter who thrives on delivering outstanding service experiences.
