At a Glance
- Tasks: Be the go-to person for clients, managing their catering needs and creating standout offers.
- Company: Join a vibrant team at Feedr, where food meets exceptional service.
- Benefits: Enjoy a balanced work environment with opportunities for growth and stability.
- Other info: Collaborate with teams to deliver amazing client experiences and thrive in a fast-paced setting.
- Why this job: Combine your passion for food with your hospitality skills in a dynamic role.
- Qualifications: 2+ years in hospitality, strong communication, and multitasking abilities.
The predicted salary is between 30000 - 40000 £ per year.
Who you are:
- A passion for food, with at least 2 years of experience in hospitality and events
- A strong communicator who builds effective relationships with clients, whether face-to-face, via video, phone, or email
- Proven ability to manage client requests end-to-end, delivering tailored solutions that meet their needs
- Organised and detail-oriented, with excellent time management skills and the ability to multitask in a fast-paced environment
- Proactive and self-motivated, with a positive attitude and the drive to deliver outstanding service experiences
- Enthusiastic about transitioning your hospitality experience into a structured environment, offering greater balance and stability
- Excited to work collaboratively with internal teams and external stakeholders to deliver exceptional results
- A go-getter who thrives on learning and is always looking for creative solutions to meet client needs
Desirable requirements:
- Experience in the B2B food industry is an advantage
- Previous experience with ticketing software: Freshdesk or Zendesk is beneficial
- Previous experience with CRM software (Hubspot)
What the job involves:
- Act as the first point of contact for new clients, helping them understand Feedr’s business model and identifying solutions for their long-term needs. Pass high-potential leads to sales to close contracted catering opportunities
- Generate timely, standout offers for client quote requests and manage these requests end-to-end for both new and existing clients
- Build close relationships with our clients, becoming their reliable and go-to catering provider
- Work closely with all internal teams to ensure an excellent all-round customer experience
- Manage food event calendars and assist with seasonal communications for existing and prospective clients
- Proactively help clients plan their upcoming events and create offers based on their scheduled events
- All opportunities should be tracked effectively, to demonstrate win rate, loss rate and to allow for the account management team to chase their clients’ outstanding events
Events & Catering Client Relations Coordinator employer: Feedr
At Feedr, we pride ourselves on being an exceptional employer that values passion and creativity in the hospitality sector. Our collaborative work culture fosters strong relationships among team members and clients alike, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills in a structured environment. Located in a vibrant area, we offer a balanced work-life experience, making it an ideal place for those looking to thrive in the events and catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Events & Catering Client Relations Coordinator
✨Tip Number 1
Network like a pro! Attend industry events, join relevant online groups, and connect with people on LinkedIn. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Show off your personality! When you get the chance to chat with potential employers, let your passion for food and hospitality shine through. Be genuine and enthusiastic about what you can bring to the table.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Events & Catering Client Relations Coordinator
Some tips for your application 🫡
Show Your Passion for Food:Let your love for food shine through in your application! Share any relevant experiences that highlight your enthusiasm for the culinary world and how it connects to your hospitality background.
Communicate Clearly:Since strong communication is key, make sure your written application is clear and concise. Use a friendly tone and don’t hesitate to showcase your ability to build relationships, as this is what we value at StudySmarter.
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks effortlessly. In your application, mention specific examples of how you’ve managed client requests or events in a fast-paced environment to demonstrate your organisational prowess.
Tailor Your Application:Make your application stand out by tailoring it to the role. Reference the job description and align your skills and experiences with what we’re looking for. And remember, applying through our website is the best way to get noticed!
How to prepare for a job interview at Feedr
✨Know Your Stuff
Before the interview, dive deep into the company’s business model and services. Understand how they cater to their clients and what makes them stand out in the B2B food industry. This knowledge will help you answer questions confidently and show your genuine interest.
✨Showcase Your Communication Skills
As a Client Relations Coordinator, strong communication is key. Prepare examples of how you've built effective relationships with clients in the past. Whether it was face-to-face or via email, be ready to discuss how you tailored your approach to meet their needs.
✨Demonstrate Your Organisational Skills
Be prepared to talk about how you manage multiple tasks in a fast-paced environment. Share specific strategies or tools you use to stay organised, especially when handling client requests and event planning. This will highlight your ability to multitask effectively.
✨Bring Your Creative Solutions
Think of a time when you faced a challenge in your previous roles and how you creatively solved it. This could be related to catering or event management. Sharing these experiences will show that you’re proactive and always looking for ways to enhance client satisfaction.
