At a Glance
- Tasks: Be the go-to person for clients, managing their catering needs and creating standout offers.
- Company: Join a vibrant team at Feedr, where food meets exceptional service.
- Benefits: Enjoy a balanced work environment with opportunities for growth and creativity.
- Other info: Exciting chance to thrive in a fast-paced, collaborative setting.
- Why this job: Make a real impact in the food industry while building lasting client relationships.
- Qualifications: 2 years in hospitality, strong communication skills, and a proactive attitude.
The predicted salary is between 25000 - 32000 £ per year.
Who you are:
- A passion for food, with at least 2 years of experience in hospitality and events
- A strong communicator who builds effective relationships with clients, whether face-to-face, via video, phone, or email
- Proven ability to manage client requests end-to-end, delivering tailored solutions that meet their needs
- Organised and detail-oriented, with excellent time management skills and the ability to multitask in a fast-paced environment
- Proactive and self-motivated, with a positive attitude and the drive to deliver outstanding service experiences
- Enthusiastic about transitioning your hospitality experience into a structured environment, offering greater balance and stability
- Excited to work collaboratively with internal teams and external stakeholders to deliver exceptional results
- A go-getter who thrives on learning and is always looking for creative solutions to meet client needs
Desirable requirements:
- Experience in the B2B food industry is an advantage
- Previous experience with ticketing software: Freshdesk or Zendesk is beneficial
- Previous experience with CRM software (Hubspot)
What the job involves:
- Act as the first point of contact for new clients, helping them understand Feedr’s business model and identifying solutions for their long-term needs. Pass high-potential leads to sales to close contracted catering opportunities
- Generate timely, standout offers for client quote requests and manage these requests end-to-end for both new and existing clients
- Build close relationships with our clients, becoming their reliable and go-to catering provider
- Work closely with all internal teams to ensure an excellent all-round customer experience
- Manage food event calendars and assist with seasonal communications for existing and prospective clients
- Proactively help clients plan their upcoming events and create offers based on their scheduled events
- All opportunities should be tracked effectively, to demonstrate win rate, loss rate and to allow for the account management team to chase their clients’ outstanding events
Events Administrator employer: Feedr
At Feedr, we pride ourselves on being an exceptional employer that values passion and creativity in the hospitality sector. Our collaborative work culture fosters strong relationships among team members and clients alike, while offering ample opportunities for professional growth and development. Located in a vibrant area, we provide a structured environment that balances stability with the excitement of delivering outstanding service experiences in the B2B food industry.
StudySmarter Expert Advice🤫
We think this is how you could land Events Administrator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and events industry. Attend local events, join online forums, or even hit up social media groups. The more connections you make, the better your chances of landing that perfect role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether in person or via video, let your passion for food and events shine through. Be enthusiastic and share your experiences – it’s all about making that personal connection!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Feedr, and express your interest. Even if they’re not hiring right now, they might keep you in mind for future opportunities.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying directly through our site can give you an edge, as we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Events Administrator
Some tips for your application 🫡
Show Your Passion for Food:Let your love for food shine through in your application! Share any relevant experiences in hospitality and events that highlight your enthusiasm and knowledge about the industry.
Communicate Clearly:We want to see your strong communication skills right from the start. Make sure your application is clear, concise, and free of jargon. Use a friendly tone that reflects how you’d interact with clients.
Highlight Your Organisational Skills:As an Events Administrator, being organised is key! Showcase your time management abilities and detail-oriented nature by providing examples of how you've successfully managed multiple tasks or events in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Feedr
✨Know Your Stuff
Before the interview, make sure you understand Feedr’s business model and how it relates to the events and hospitality industry. Research their services and think about how your experience can add value. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
As a strong communicator, be prepared to demonstrate your ability to build relationships. Think of examples from your past roles where you’ve successfully managed client requests or resolved issues. Practise articulating these experiences clearly, as this will highlight your suitability for the role.
✨Be Organised and Detail-Oriented
Since the role requires excellent time management and multitasking skills, come prepared with a plan for how you would manage multiple client requests. You could even create a mock schedule or checklist to showcase your organisational skills during the interview.
✨Emphasise Your Proactivity
Employers love a go-getter! Share specific instances where you took the initiative to solve a problem or improve a process in your previous roles. This will demonstrate your proactive nature and your drive to deliver outstanding service experiences.
