Lead/ Principal Solution Consultant (Healthcare) in London

Join our commercial team as a Lead / Principal Solution Consultant (Healthcare) and act as the consultancy engine behind our most complex NHS opportunities. While this role is customer-facing, its core leverage comes from deep, behind-the-scenes consultancy work. You will spend significant time structuring business cases, shaping narratives, modelling impact, and designing decision pathways that enable our front-office teams, including the CEO, to operate faster, smarter, and at greater scale.

Our AI-powered platform is transforming NHS virtual care, helping frontline teams deliver faster, safer, and more accurate patient assessments at scale. Your role is to turn complexity into clarity — reframing challenges, aligning stakeholders, and creating the strategic foundations that allow high-value transformation opportunities to progress and close. This is a senior individual contributor role, well suited to someone from a consulting or transformation background who wants to move closer to commercial outcomes and take ownership of seeing strategic work convert into real-world adoption and revenue.

Job Requirements

• You bring strong consultancy ‘craft’: structured thinking, hypothesis-driven problem solving, and the ability to turn complexity into clarity.
• You are comfortable operating behind the scenes, doing the deep thinking that makes front-office conversations sharper, shorter, and more decisive.
• A strategic problem-solver. You can take ambiguous, multi-threaded customer conversations and translate them into clear narratives, business cases, and decision pathways.
• Commercially grounded. You understand that consultancy work exists to unlock real opportunities, and you are motivated to see your work progress through to signed contracts and real-world impact.
• An excellent communicator, able to tailor your narrative across written and verbal communication for senior, non-technical audiences.
• You bring credibility in healthcare environments - understanding how NHS systems make decisions, where friction arises, and how transformation cases need to be framed to land.
• Highly autonomous, organised, and proactive - you create momentum without needing constant direction.
• Collaborative and transparent team player, comfortable working closely with Sales, Partnerships, Marketing, and the CEO.

Experience

• 5+ years’ experience in strategy, management consulting, or senior transformation roles.
• Demonstrable experience working with NHS Trusts, CCGs, ICBs, or NHS England, with a strong understanding of NHS decision-making environments.
• Strong experience in business case development, financial modelling, and senior-level presentations.
• Proven exposure to complex, multi-stakeholder public sector opportunities.
• Advanced skills in PowerPoint, Excel, and Word.
• You have experience building and modelling data models in Python.
• You have sold or supported the sale of digital health, medical software, or healthtech solutions.
• You have worked in a startup or scale-up environment.
• You have clinical experience or deep healthcare domain knowledge.
• You bring an existing network across NHS secondary care, community care, local authorities, or ICBs.
• You have experience owning or progressing commercial opportunities alongside senior commercial leaders.

Job Responsibilities

• Act as the internal consultancy engine for complex NHS opportunities, turning ambiguity into structured strategies, business cases, and decision pathways.
• Design and own customer-side business cases, impact models, and evidence frameworks that support executive and board-level decision-making.
• Reframe customer problems into compelling transformation narratives that reduce uncertainty and unblock decisions.
• Produce high-quality artefacts (decks, narratives, stakeholder maps, value frameworks) reused across multiple opportunities.
• Conduct deep research into NHS systems, priorities, incentives, and stakeholder dynamics to inform commercial strategy.
• Join customer meetings selectively where consultancy input materially increases momentum or credibility.
• Work alongside the CEO and commercial leadership on the most complex, high-stakes opportunities.
• Progressively take ownership of smaller or earlier-stage transformation-led deals, while remaining deeply involved in complex accounts.
• Support and, where appropriate, lead workshops, presentations, and senior engagements.
• Ensure insights and opportunities uncovered through consultancy work are clearly fed into Sales, Partnerships, and Marketing teams.
• Maintain commercial accountability for progressing opportunities to decision points and contracts.

Job Benefits

• Competitive compensation package.
• Central London HQ with flexible hybrid working.
• Real ownership with a supported path into commercial responsibility.
• Direct partnership with the CEO and senior commercial leadership.
• Opportunity to shape and unlock some of the most complex NHS transformation deals in the market.
• Mission-driven work transforming healthcare at national scale.
• High-performing, collaborative team environment.