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- Tasks: Manage IT infrastructure and provide hands-on support for critical applications.
- Company: Join Fedrigoni, a forward-thinking company transforming the industry.
- Benefits: Competitive salary, skill development, and opportunities for growth.
- Why this job: Make a real impact while pushing your potential in a dynamic environment.
- Qualifications: Hands-on IT experience and problem-solving skills required.
- Other info: Be part of a team driving innovation and sustainability.
The predicted salary is between 30000 - 42000 £ per year.
Ready to push your potential to the next level? At Fedrigoni, we have a strong ambition to amaze the world by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our industry can do. We are empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full.
We are looking for an IT Infrastructure & Business Systems Specialist with a hands-on profile, who actively participates in daily operations, direct incident resolution, and the technical execution of infrastructure and support tasks. The position combines a solid background in IT infrastructure and Helpdesk with functional knowledge of most critical applications (ERP, MES), acting as a link between technical operations and business needs. This role is not intended for profiles focused exclusively on coordination or management, but rather on direct, day-to-day technical execution.
The role designed for you:
- Infrastructure Management (Hands-on)
- Direct and operational management of the local IT infrastructure
- Physical and virtual servers
- PCs, mobile devices, printers, etc.
- VMware environments
- Backup software (Veeam)
- Network equipment (switches, Wi-Fi and firewalls)
- Execution of technical tasks related to maintenance, configuration, troubleshooting, and improvements
- System monitoring and direct intervention in case of incidents
- Active participation in preventive and corrective maintenance activities
- IT Support / Helpdesk (Operational and complementary)
- Hands-on Level 1 and Level 2 support for end users
- Direct resolution of incidents related to workstations, systems, and networks
- Escalation to vendors when required, while maintaining ticket ownership
- Documentation of solutions and procedures
- Basic functional support and operational maintenance for the most critical applications (ERP, MES)
- User support, minor adjustments, and initial troubleshooting
- Coordination with external vendors for these tools
- Project Coordination
- Coordination of local IT projects, with active involvement in technical execution
- Tracking tasks, deadlines, and dependencies
- Technical support during implementations, migrations, and improvements
- Vendor Management
- Coordination of external IT vendors
- Monitoring SLAs, incidents, and service quality
- Technical validation of work performed by third parties
Technical Requirements
- Clearly hands-on profile
- Practical experience in IT infrastructure
- PCs, mobile devices, printers, etc.
- VMware virtualization
- Backup software (Veeam)
- Networks (switches and firewalls)
- Experience in IT support / Helpdesk (Level 1 and Level 2)
- Ability to execute technical tasks, not just coordinate them
- Experience working with external vendors
- Availability for on-site work and occasional travel
Nice to have (competitive advantage)
- Good knowledge of business-critical applications (ERP, MES)
- Experience in industrial or multi-site environments
- Basic knowledge of IT project management
- Experience in hybrid environments (on-prem / remote)
Skills and Competencies
- Practical, problem-solving mindset
- Strong service and user orientation
- Ability to organize and prioritize tasks
- Autonomy and strong sense of responsibility
- Clear communication with users and vendors
- Proactive attitude and strong ownership of systems
You will be able to actively contribute to the ambitious goals that Fedrigoni is achieving in becoming the global industry leader. Being part of Fedrigoni Group means working on your own skills, being exposed to different experiences, and having opportunities to demonstrate and develop our own value.
IT Infrastructure & Business Systems Specialist employer: Fedrigoni Self-Adhesives
Contact Detail:
Fedrigoni Self-Adhesives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure & Business Systems Specialist
✨Tip Number 1
Get your hands dirty! When you’re applying for a role like IT Infrastructure & Business Systems Specialist, show off your practical skills. Talk about specific projects or tasks you've tackled in the past that relate to the job description. We want to see that you can jump right in and get things done!
✨Tip Number 2
Network like a pro! Connect with people in the industry on platforms like LinkedIn. Join relevant groups and participate in discussions. This not only helps you learn more but also puts you on the radar of potential employers. Remember, we’re all about building connections!
✨Tip Number 3
Prepare for hands-on interviews! Expect technical questions and practical tests that assess your problem-solving skills. Brush up on your knowledge of VMware, backup software, and network equipment. We want to see how you think on your feet, so practice makes perfect!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in the role. Don’t forget to tailor your application to highlight your hands-on experience and how you can contribute to Fedrigoni's ambitious goals!
We think you need these skills to ace IT Infrastructure & Business Systems Specialist
Some tips for your application 🫡
Show Your Hands-On Experience: Make sure to highlight your practical experience with IT infrastructure and support. We want to see how you've tackled real-world problems, so share specific examples of your hands-on work with servers, networks, and user support.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences that match the job description. We love it when candidates show they understand what we’re looking for and how they fit into our mission.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the right fit for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Fedrigoni Self-Adhesives
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT infrastructure, especially around VMware, backup software like Veeam, and network equipment. Be ready to discuss your hands-on experience with these technologies, as the role is all about direct execution rather than just coordination.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Whether it’s resolving a tricky incident or improving a system, demonstrating your practical, problem-solving mindset will resonate well with the interviewers.
✨Communicate Clearly and Confidently
Since this role involves liaising between technical operations and business needs, practice articulating complex technical concepts in simple terms. Clear communication with users and vendors is key, so be prepared to showcase your ability to bridge that gap.
✨Be Proactive and Take Ownership
Fedrigoni values individuals who take responsibility for their work. During the interview, highlight instances where you’ve taken initiative, whether it’s leading a project or ensuring service quality with external vendors. Show them you’re ready to own your tasks and drive results.
