At a Glance
- Tasks: Supervise a dynamic team, ensuring motivation and operational compliance during night shifts.
- Company: Join FedEx, the world's largest express transportation company with a diverse and passionate team.
- Benefits: Enjoy competitive pay, training opportunities, and employee perks like reduced-rate shipping.
- Other info: FedEx values diversity and offers excellent career growth opportunities.
- Why this job: Be part of a global team that delivers essential packages and makes a real impact.
- Qualifications: Experience in shift management and a strong customer focus are desirable.
The predicted salary is between 13 - 16 £ per hour.
We have an exciting opportunity for you to join our team as an Operations Supervisor.
Who We Are
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let’s write our next chapter together.
Working hours: 40 hours per week
Shift pattern: Nights
Salary: £16.57 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.
What You Will Be Doing
- Supervising a team of operatives and drivers
- Making sure all team members are motivated and treated fairly and consistently
- Planning and taking action to achieve service levels targets
- Educating your team on business goals and service objectives
- Making sure your team follows safe, secure and operationally compliant working practices during the shift
What Do You Bring With You
- Experience in managing a shift and team in a busy freight processing environment is desirable
- Ability to manage own and teams time effectively with attention to detail
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
What Do We Offer
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world’s most admired companies and trusted brands year after year. Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together. FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company
FedEx is one of the world’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Operations Supervisor (Nights) employer: FedEx
FedEx is an exceptional employer, offering a dynamic work environment where team members are valued and encouraged to grow. With a strong commitment to diversity and inclusion, FedEx provides extensive training resources, career advancement opportunities, and attractive benefits such as employee reduced-rate shipping and a supportive Employee Assistance Program. Join us in the UK, where your contributions will be recognised and rewarded, and be part of a global community dedicated to delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor (Nights)
✨Tip Number 1
Network like a pro! Reach out to current or former FedEx employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operations Supervisor role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. Think of examples from your past experiences that showcase your skills in these areas. We want to see how you handle real-life situations!
✨Tip Number 3
Show your enthusiasm for the role and the company during the interview. FedEx values passionate team members, so let your excitement shine through! Share why you want to be part of the FedEx family and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your interest in the position.
We think you need these skills to ace Operations Supervisor (Nights)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about the opportunity to be an Operations Supervisor and how you can contribute to our team.
Tailor Your Experience:Make sure to highlight any relevant experience you have in managing teams or working in a busy environment. We love seeing how your background aligns with what we do at FedEx, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FedEx
✨Know the Company Inside Out
Before your interview, take some time to research FedEx and its core values. Understand their People-Service-Profit philosophy and how it shapes their operations. This will not only show your enthusiasm but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be managing a team. Prepare examples from your past experiences where you've successfully motivated and led a team. Highlight your ability to handle challenges and ensure operational compliance, as these are key aspects of the role.
✨Demonstrate Customer Focus
FedEx prides itself on outstanding customer service. Be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where your actions directly contributed to a positive customer experience, showcasing your strong customer focus.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
