We have an exciting opportunity for you to join our team as a Senior Manager Operations.
Core responsibilities
- Directing, coaching and developing managers, supervisors and team members to ensure they provide highest possible service in a safe and compliant operational environment.
- Educating your team on current processes and procedures, targets and goals.
- Making sure all activities are in line with company goals and regulatory requirements.
- Overseeing projects and initiatives to ensure planned results are delivered on time and within budget.
- Managing and controlling business costs.
- Leading continuous optimisation and improvement of business processes.
Key responsibilities include
- Providing strategic leadership, direction, and coaching to managers, supervisors, and operational teams to deliver industry-leading compliance.
- Driving a strong culture of safety, compliance, accountability, and operational excellence across all areas of responsibility.
- Ensuring all transport activities operate in line with company objectives, regulatory requirements, and network performance expectations.
- Leading cross‑functional collaboration with operational, engineering, finance, planning, and support functions to optimise business performance.
- Delivering operational and strategic projects, ensuring milestones, budgets, and performance outcomes are achieved.
- Managing operational budgets, cost controls, and resource planning to maximise efficiency and value.
- Identifying opportunities for continuous improvement, network optimisation, and service enhancement across the transport operation.
- Using data, analytics, and operational insight to support informed decision‑making and long‑term planning.
- Acting as a senior point of escalation for operational, customer, and compliance‑related matters.
What Do You Bring With You
- Significant experience in a senior transport management role and hold a CPC.
- Experience of working with government agencies to improve compliance.
- Strong understanding of transport operations, regulatory compliance, safety, and network management.
- Proven ability to lead, develop, and influence high‑performing leadership teams.
- Excellent analytical, organisational, and strategic planning capabilities.
- Strong communication and stakeholder management skills, with the ability to engage confidently at all levels of the organisation.
- Experience leading large‑scale operational change, business transformation, or continuous improvement initiatives.
- Strong commercial awareness with experience managing operational budgets and cost performance.
- Excellent judgement, problem‑solving, and decision‑making skills under pressure.
We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
