Manager Station Operations

The Station Manager – Operations is responsible for overseeing the daily operations of a station ensuring efficient service delivery, compliance with safety and regulatory standards, staff performance, and customer satisfaction.

Overview

This role includes managing personnel, implementing operational procedures, and serving as the primary point of contact for internal and external stakeholders at the station level.

We have an exciting opportunity for you to join our team as a Manager Station Operations at FedEx London City. The station provides FedEx customers with direct access to the thriving commercial hub of the City of London.

Who We Are

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let\’s write our next chapter together.

Hours: 37.50 per week

Salary: £60,000 to £65,000 dependent on experience.

What You Will Be Doing

• Directing, coaching and developing team leaders and team members to ensure they provide highest possible service in a safe and compliant operational environment
• Educating your team on current processes and procedures, targets and goals
• Making sure all activities are in line with company goals and regulatory requirements
• Overseeing operational projects and initiatives to ensure planned results are delivered on time and within budget
• Managing and controlling your station\’s costs and budget
• Leading continuous optimisation and improvement of business processes
• Ensuring your station\’s accurate and timely reporting

What Do You Bring With You

• Experience in a leadership role
• Excellent analytical skills, and the ability to plan and organise meticulously
• Strong communication and social skills and ability to present to a wide audience confidently
• Excellent interpersonal skills
• Experience with leading / delivering projects
• Excellent judgement and decision-making skills

What Do We Offer

• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.

FedEx in the UK is Disability Confident ‘Committed’.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Our Company

FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.