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- Tasks: Lead daily station operations, ensuring top-notch service and compliance.
- Company: Join FedEx, the world's largest express transportation company, connecting over 220 countries.
- Benefits: Enjoy competitive pay, training, tuition assistance, and employee discounts.
- Why this job: Be part of a diverse team that values innovation and customer satisfaction.
- Qualifications: Leadership experience, strong communication skills, and project management expertise required.
- Other info: FedEx promotes diversity and inclusion, offering growth opportunities for all.
The predicted salary is between 48000 - 52000 £ per year.
The Station Manager – Operations is responsible for overseeing the daily operations of a station ensuring efficient service delivery, compliance with safety and regulatory standards, staff performance, and customer satisfaction. This role includes managing personnel, implementing operational procedures, and serving as the primary point of contact for internal and external stakeholders at the station level.
We have an exciting opportunity for you to join our team as a Manager Station Operations at London City. The station provides FedEx customers with direct access to the thriving commercial hub of the City of London.
What you will be doing:
- Directing, coaching and developing team leaders and team members to ensure they provide highest possible service in a safe and compliant operational environment
- Educating your team on current processes and procedures, targets and goals
- Making sure all activities are in line with company goals and regulatory requirements
- Overseeing operational projects and initiatives to ensure planned results are delivered on time and within budget
- Managing and controlling your station's costs and budget
- Leading continuous optimisation and improvement of business processes
- Ensuring your station's accurate and timely reporting
What do you bring with you:
- Experience in a leadership role
- Excellent analytical skills, and the ability to plan and organise meticulously
- Strong communication and social skills and ability to present to a wide audience confidently
- Excellent interpersonal skills
- Experience with leading / delivering projects
- Excellent judgement and decision-making skills
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx. Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together. FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Manager Station Operations employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Station Operations
✨Tip Number 1
Familiarise yourself with FedEx's People-Service-Profit philosophy. Understanding this core principle will help you align your management style with the company's values, showcasing your fit for the role.
✨Tip Number 2
Network with current or former FedEx employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and operational expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've led teams in previous roles. Highlighting your leadership experience and ability to drive performance will demonstrate your capability to manage station operations effectively.
✨Tip Number 4
Research the latest trends in logistics and transportation. Being knowledgeable about industry developments will not only impress your interviewers but also show that you're proactive and committed to continuous improvement.
We think you need these skills to ace Manager Station Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and operational management skills. Use specific examples that demonstrate your ability to oversee daily operations, manage personnel, and ensure compliance with safety standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with FedEx's People-Service-Profit philosophy and provide examples of how you've successfully led teams in previous roles.
Highlight Key Skills: Emphasise your analytical skills, communication abilities, and project management experience. Make sure to mention any specific achievements that showcase your judgement and decision-making skills in a leadership context.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at FedEx
✨Showcase Your Leadership Skills
As a Manager Station Operations, you'll be leading a team. Be prepared to discuss your previous leadership experiences, how you've developed team members, and any specific examples of successful coaching or mentoring.
✨Demonstrate Analytical Thinking
The role requires excellent analytical skills. Prepare to share examples of how you've used data to make decisions, optimise processes, or manage budgets effectively in past positions.
✨Communicate Clearly and Confidently
Strong communication is key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics or presenting ideas to a group.
✨Align with Company Values
FedEx values diversity, inclusion, and a people-first philosophy. Research these values and think about how your personal values align with them. Be ready to discuss how you can contribute to their culture.
