At a Glance
- Tasks: Coordinate courier schedules and ensure smooth delivery operations.
- Company: Join FedEx, the world's largest express transportation company.
- Benefits: Attractive pay, training, career growth, and employee discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
- Why this job: Be part of a passionate team delivering important packages daily.
- Qualifications: Experience in dispatch or transport coordination is a plus.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for you to join our team as a Dispatch Agent working on the PM shift.
Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
Working hours: 37.5 per week
Shift Schedule: Monday - Friday. Start/Finish: 1400-2200 (30 min unpaid break)
What you will be doing:
- Preparing courier schedules and routes
- Coordinating the distribution of work amongst couriers helping them to achieve station's operational goals in the most efficient way
- Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
- Providing support to the couriers and assisting them with issues resolution
- Contacting customers when needed to obtain additional information or advise on potential service-related issues
- Proactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station's productivity, volumes and performance
What do you bring with you:
- Experience in co-ordinating a team in a busy transport and/or dispatch environment an advantage
- Good Microsoft Office & PC skills
- Good geographical knowledge
- Focused on accuracy and attention to detail
- Driven to solve problems while using planning and organizing skills
- Able to communicate and align with different stakeholders
- Ability to manage own and teams time effectively with attention to detail in a pressurised environment
What do we offer:
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge, including online language courses
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the worlds most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company: FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy: The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture: Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Linehaul Dispatcher employer: FedEx
FedEx Express UK is an exceptional employer, offering a dynamic work environment where team members are valued and encouraged to grow. With a strong commitment to employee development, including extensive training resources and career advancement opportunities, FedEx fosters a culture of innovation and inclusivity. Located in the vibrant Parkhouse East Industrial Estate, employees enjoy a supportive atmosphere that prioritises well-being and teamwork, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Linehaul Dispatcher
✨Tip Number 1
Network like a pro! Reach out to current or former FedEx employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Linehaul Dispatcher. Personal connections can make all the difference!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with FedEx's operations, values, and the specifics of the Linehaul Dispatcher role. Show us that you’re not just another candidate but someone who truly understands what we do.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves coordinating schedules and resolving issues, think of examples from your past where you successfully tackled challenges. We love hearing about how you’ve made things work under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the FedEx family. Let’s get you on board!
We think you need these skills to ace Linehaul Dispatcher
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Linehaul Dispatcher role. Highlight any relevant experience in transport or dispatch environments, and don’t forget to showcase your problem-solving skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining FedEx and how your skills align with the job description. Keep it concise but impactful!
Show Off Your Tech Skills:Since good Microsoft Office and PC skills are a must, make sure to mention any relevant software you’re familiar with. If you’ve used any dispatch or scheduling tools, definitely include those too!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at FedEx
✨Know Your Routes
Familiarise yourself with the geographical areas you’ll be working in. Being able to discuss local routes and potential challenges during your interview will show that you’re proactive and ready to hit the ground running.
✨Showcase Your Coordination Skills
Prepare examples from your past experiences where you successfully coordinated a team or managed schedules. Highlight how you resolved issues and ensured smooth operations, as this is crucial for a Linehaul Dispatcher role.
✨Master Microsoft Office
Brush up on your Microsoft Office skills, especially Excel. Be ready to discuss how you’ve used these tools in previous roles to manage data or create reports, as accuracy and attention to detail are key in this position.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since the role involves liaising with couriers and customers, demonstrating strong communication skills will set you apart. Consider role-playing common scenarios you might face on the job.
