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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage delivery queries.
- Company: Major logistics company in Leeds with a strong focus on teamwork.
- Benefits: Starting salary of £14.02 per hour, plus additional perks.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunities for career growth in a supportive environment.
The predicted salary is between 14 - 16 £ per hour.
A major logistics company in Leeds is seeking an Operations Support Agent. This role focuses on providing exceptional customer service by answering calls related to delivery queries and managing sorting and allocation tasks.
The ideal candidate will be responsible for data entry and maintaining communication with team members to ensure efficient operations.
Competitive salary starting at £14.02 per hour with additional benefits and opportunities for career growth available.
Evening Operations Support Agent — Part-Time Leeds employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Evening Operations Support Agent — Part-Time Leeds
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional support, think of scenarios where you might need to handle delivery queries. Role-play with a friend or use online resources to sharpen your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and stand out from the crowd. Plus, applying directly shows your enthusiasm for the role and makes it easier for us to find you!
We think you need these skills to ace Evening Operations Support Agent — Part-Time Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and operations support. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Operations Support Agent role and how you can contribute to our team. Keep it friendly and professional.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it’s through your writing or examples from past experiences, we want to see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at FedEx
✨Know the Company Inside Out
Before your interview, take some time to research the logistics company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Customer Service Scenarios
Since the role focuses on exceptional customer service, think about past experiences where you've handled customer queries or resolved issues. Be ready to share specific examples that highlight your problem-solving skills and ability to communicate clearly.
✨Brush Up on Data Entry Skills
As data entry is a key part of the job, make sure you're comfortable with any relevant software or tools. If you have experience with data management systems, be prepared to discuss this. You might even want to practice typing or using spreadsheets to ensure you're sharp on the day.
✨Show Your Team Spirit
This role involves maintaining communication with team members, so it's important to demonstrate your ability to work well in a team. Think of examples where you've collaborated successfully with others and be ready to discuss how you can contribute to a positive team environment.
