Operations Supervisor in Kent

We have an opportunity for an Operations Supervisor to join our management team based at Stansted. As an Operations Supervisor you will lead and motivate a team of handlers. Your roles and responsibilities will include but not be limited to: Ensuring the effective performance of the shift in line with Hubs targets and KPI's Ensure that high levels of internal and external customer care are maintained by the shift Produce relevant reports as required by the depot Effectively communicate to all team members via hub briefing etc Ensure that all HASAWA Legislation/Security Procedures are adhered to and that good housekeeping is maintained Manage, train and develop your team for continuous improvement or succession through coaching, delegation and feedback Adhering and gatekeeping FedEx's policies and procedures To be successful in the role you will have the following skills: Excellent written and verbal communication skills The ability to work as part of a team or on your own initiative Be self-motivated, results and target orientated The ability to prioritise a busy workload , with excellent organisational skills The ability to work in a busy environment In return for your hard work and commitment you will get a competitive salary they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace. Equity, Opportunity