Senior Manager Operations in Essex

We have an exciting opportunity for you to join our team. This role holds senior leadership responsibility across transport operations, with accountability for compliance, training, O’Licence, and influencing transport managers and leadership teams within the business. You will lead through managers and operational leaders, ensuring the safe, compliant, and efficient execution of transport activity while driving operational performance and strategic improvement initiatives.

Key Responsibilities

• Directing, coaching and developing managers, supervisors and team members to ensure they provide the highest possible service in a safe and compliant operational environment.
• Educating your team on current processes and procedures, targets and goals.
• Making sure all activities are in line with company goals and regulatory requirements.
• Overseeing projects and initiatives to ensure planned results are delivered on time and within budget.
• Managing and controlling business costs.
• Leading continuous optimisation and improvement of business processes.
• Providing strategic leadership, direction, and coaching to managers, supervisors, and operational teams to deliver industry-leading compliance.
• Driving a strong culture of safety, compliance, accountability, and operational excellence across all areas of responsibility.
• Ensuring all transport activities operate in line with company objectives, regulatory requirements, and network performance expectations.
• Leading cross-functional collaboration with operational, engineering, finance, planning, and support functions to optimise business performance.
• Delivering operational and strategic projects, ensuring milestones, budgets, and performance outcomes are achieved.
• Managing operational budgets, cost controls, and resource planning to maximise efficiency and value.
• Identifying opportunities for continuous improvement, network optimisation, and service enhancement across the transport operation.
• Using data, analytics, and operational insight to support informed decision-making and long-term planning.
• Acting as a senior point of escalation for operational, customer, and compliance-related matters.

Qualifications

• Significant experience in a senior transport management role and hold a CPC.
• Experience of working with government agencies to improve compliance.
• Strong understanding of transport operations, regulatory compliance, safety, and network management.
• Proven ability to lead, develop, and influence high-performing leadership teams.
• Excellent analytical, organisational, and strategic planning capabilities.
• Strong communication and stakeholder management skills, with the ability to engage confidently at all levels of the organisation.
• Experience leading large-scale operational change, business transformation, or continuous improvement initiatives.
• Strong commercial awareness with experience managing operational budgets and cost performance.
• Excellent judgement, problem-solving, and decision-making skills under pressure.

Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. FedEx is Disability Confident ‘Committed’. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce providing growth opportunities for all.