At a Glance
- Tasks: Supervise a dynamic team and ensure top-notch service delivery.
- Company: Join FedEx, the world's largest express transportation company.
- Benefits: Competitive pay, training, career growth, and employee discounts.
- Other info: Great opportunities for personal development and a supportive work culture.
- Why this job: Be part of a diverse team making a real impact every day.
- Qualifications: Experience in team management and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
We have an exciting opportunity for you to join our team as an Operations Supervisor at Enfield.
Working hours: 40 hours per week
Shift pattern: Monday to Friday, 05.30 - 14.00 (30 minute break)
Salary: £16.57 per hour (premia paid for hours worked between 19.00- 22.00 and 22.00 - 06.00)
Who We Are
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What You Will Be Doing
- Supervising a team of operatives and drivers
- Making sure all team members are motivated and treated fairly and consistently
- Planning and taking action to achieve service levels targets
- Educating your team on business goals and service objectives
- Making sure your team follows safe, secure and operationally compliant working practices during the shift
What Do You Bring With You
- Experience in managing a shift and team in a busy freight processing environment is desirable
- Ability to manage own and teams time effectively with attention to detail
- Be energetic and enthusiastic
- Have a strong customer focus
- Have good communication skills
What Do We Offer
- Attractive compensation package
- Training to get you started and on-the-job learning opportunities
- Extensive learning resources to further develop your skills and knowledge
- Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
- Employee Assistance Program for you and your family in difficult life situations
- Employee reduced-rate shipping
- Great career opportunities
FedEx is one of the world's most admired companies and trusted brands year after year. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.
FedEx in the UK is Disability Confident Committed.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Operations Supervisor in Enfield employer: FedEx
FedEx is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while fostering employee growth through extensive training and development opportunities. As an Operations Supervisor in Enfield, you will benefit from an attractive compensation package, a supportive environment that values your contributions, and the chance to be part of a globally admired company dedicated to delivering outstanding service. Join us to not only advance your career but also to make a meaningful impact in a team that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Enfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at FedEx on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We all know that confidence is key, so rehearse your answers until they feel natural!
✨Tip Number 3
Show your enthusiasm for the role! During interviews, let your passion for operations and team leadership shine through. Employers love candidates who are genuinely excited about the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the FedEx family.
We think you need these skills to ace Operations Supervisor in Enfield
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about the opportunity to be an Operations Supervisor and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in managing teams and operations. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick understanding of your fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at FedEx
✨Know the Company Inside Out
Before your interview, take some time to research FedEx and its core values. Understand their People-Service-Profit philosophy and how it shapes their operations. This will not only show your enthusiasm but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be managing a team. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight your ability to maintain a positive work environment while achieving service level targets.
✨Demonstrate Your Customer Focus
FedEx prides itself on outstanding customer service. Be ready to discuss how you've prioritised customer needs in previous roles. Share specific instances where your actions led to improved customer satisfaction or operational efficiency.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
