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- Tasks: Deliver parcels on time and ensure vehicle security while providing excellent customer service.
- Company: Join FedEx, a global leader in express transportation with a people-first philosophy.
- Benefits: Enjoy 22 days holiday, retirement plan, free uniform, and tuition assistance.
- Other info: Diverse and inclusive workplace with fantastic career growth opportunities.
- Why this job: Be the face of FedEx and make a real impact in your community.
- Qualifications: Full valid class 2 licence, great attitude, and customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Courier to join our team at Alton. Whether you are fresh from the test centre or have experience, we want to speak to you!
Your role:
- As a FedEx courier, you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Shift pattern: 0730-1730 Monday – Friday
Salary: £15.01 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.
What will you be doing?
- Collection and delivery of parcels and freight to our customers
- Security of the vehicle and freight while in your vehicle
- Multi drop deliveries
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
What are we looking for?
- A full valid class 2 licence along with Driver CPC and Tacho Driver Card
- Someone with great customer service skills
- Great attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
What you’ll get!
- 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
- FedEx Retirement Plan
- Free Uniform and PPE
- Fully funded DCPC renewal
- Free parking
- Life assurance policy which pays out 4 x salary
- Employee Assistance Programme provides you with confidential support, information and advice to help you with your wellbeing
- Hospital cash plan scheme
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group scheme savings on many items
- Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company:
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by 'Fortune' magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our Philosophy:
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture:
Our culture is important for many reasons, and we intentionally bring it to life through our behaviours, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970s.
E00C1: Courier (ID-UK) employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E00C1: Courier (ID-UK)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on FedEx and its values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your customer service skills! As a courier, you'll be the face of FedEx, so share examples of how you've gone above and beyond for customers in the past. It’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace E00C1: Courier (ID-UK)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Courier role. Highlight any relevant experience or skills that match what we’re looking for, like customer service skills or your understanding of driving regulations.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the facts about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to do!
How to prepare for a job interview at FedEx
✨Know Your Stuff
Before the interview, brush up on your driving rules and regulations. Make sure you can confidently discuss your experience with multi-drop deliveries and how you ensure the security of your vehicle and freight.
✨Show Off Your Customer Service Skills
As a courier, you'll be the face of the business. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolve an issue.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work independently. Be prepared to discuss how you would handle various scenarios on the job, such as dealing with traffic delays or difficult customers.
✨Embrace Diversity and Inclusion
FedEx values a diverse workforce, so be ready to talk about how you contribute to a positive and inclusive environment. Share any experiences you have working with diverse teams or communities, and highlight your adaptability.