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For Companies At a Glance
- Tasks: Deliver parcels and ensure vehicle security while providing excellent customer service.
- Company: FedEx is a leading global express transportation company, admired for its commitment to service and diversity.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, tuition assistance, and reduced shipping rates.
- Why this job: Join a diverse team that values innovation and offers great career growth opportunities.
- Qualifications: Must have a valid C1 Licence, Driver CPC, Tacho Driver Card, and strong customer service skills.
- Other info: FedEx promotes a culture of inclusion and well-being, making it a great place to work.
Overview
We are looking for Courier to join our team at London City. Whether you are fresh from the test centre or have experience, we want to speak to you!
Your role
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve. As a FedEx courier you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 hours per week
Shift pattern: to be confirmed
Salary: £15.01 per hour. Premium paid for hours worked between 7pm – 10pm, and 10pm – 6am.
Responsibilities
- Collection and delivery of parcels and freight to our customers
- Security of the vehicle and freight while in your vehicle
- Multi drop deliveries
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
Qualifications
- A full valid class 2 licence along with Driver CPC and Tacho Driver Card
- Someone with great customer service skills
- Great attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
What you’ll get
- 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
- FedEx Retirement Plan
- Free Uniform and PPE
- Fully funded DCPC renewal
- Free parking
- Life assurance policy which pays out 4 x salary
- Employee Assistance Programme provides confidential support, information and advice to help you with your wellbeing
- Hospital cash plan scheme
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group scheme savings on many items
- Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Courier (C1 Licence) employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier (C1 Licence)
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during interviews, showcasing how you can contribute to their commitment to service and teamwork.
✨Tip Number 2
Highlight your customer service skills in conversations. As a courier, you'll be the face of the company, so demonstrating your ability to handle customer interactions positively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your driving experience and knowledge of regulations. Since a valid C1 Licence is required, sharing specific examples of your driving history and adherence to safety protocols can strengthen your case.
✨Tip Number 4
Show your flexibility and independence. FedEx values employees who can work autonomously, so be ready to provide examples of how you've successfully managed tasks on your own in previous roles.
We think you need these skills to ace Courier (C1 Licence)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in courier services or similar roles. Mention your C1 Licence and any relevant certifications like Driver CPC and Tacho Driver Card.
Showcase Customer Service Skills: Since great customer service is a key requirement, provide examples of how you've successfully interacted with customers in past roles. This could include resolving issues or ensuring customer satisfaction.
Demonstrate Flexibility and Independence: FedEx values individuals who can work independently and flexibly. Include instances where you've had to adapt to changing situations or manage your time effectively while working alone.
Align with Company Values: Familiarise yourself with FedEx's commitment to diversity and inclusion. Reflect this understanding in your application by mentioning how you value teamwork and contribute to a positive workplace culture.
How to prepare for a job interview at FedEx
✨Know Your Driving Regulations
Make sure you have a solid understanding of driving rules and regulations, especially those specific to the C1 Licence. Being able to discuss these confidently will show your preparedness for the role.
✨Showcase Customer Service Skills
As a courier, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past, as this is crucial for the role.
✨Demonstrate Flexibility and Independence
FedEx values individuals who can work independently and adapt to changing situations. Be ready to share experiences where you've successfully managed your time and tasks without direct supervision.
✨Emphasise Safety Awareness
Highlight your commitment to health and safety regulations. Discuss any relevant training or experiences that demonstrate your ability to maintain vehicle security and comply with safety protocols.
