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- Tasks: Deliver parcels and ensure vehicle security while providing excellent customer service.
- Company: FedEx is a leading global express transportation company, admired for its commitment to people and service.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, and tuition assistance for training.
- Why this job: Join a diverse team that values innovation and offers great career growth opportunities.
- Qualifications: Must hold a valid class 2 licence, Driver CPC, and have strong customer service skills.
- Other info: Flexible working hours with additional pay for night shifts; inclusive workplace culture.
We are looking for Courier to join our team at Gretna. Whether you are fresh from the test centre or have experience, we want to speak to you!
Your role
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.
As a FedEx courier you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Salary: £14.36 per hour.Premia paid for hours worked between 7pm – 10pm, and 10pm – 6am.
What will you going to be doing?
• Collection and delivery of parcels and freight to our customers
• Security of the vehicle and freight while in your vehicle
• Multi drop deliveries
• Complete procedural checks on your vehicle
• Comply with Health and Safety regulations
What are we looking for?
• A full valid class 2 licence along with Driver CPC and Tacho Driver Card
• Someone with great customer service skills
• Great attitude with the ability to work independently and flexibly
• Good understanding of driving rules and regulations
What you’ll get!
• 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
• FedEx Retirement Plan
• Free Uniform and PPE
• Fully funded DCPC renewal
• Free parking
• Life assurance policy which pays out 4 x salary
• Employee Assistance Programme Provides you with confidential support, information and advice to help you with your wellbeing
• Hospital cash plan scheme
• Tuition assistance for external training
• Reduced rate shipping for international packages
• Group scheme savings on many items
• Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.FedEx in the UK is Disability Confident ‘Committed’.
Must hold current CPC
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Courier C1 employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier C1
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy can help you align your responses during interviews, showcasing how you fit into their team-oriented environment.
✨Tip Number 2
Highlight your customer service skills in conversations. As a courier, you'll be the face of FedEx, so demonstrating your ability to engage positively with customers will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your driving experience and knowledge of regulations. Since a full valid class 2 licence is required, showing confidence in your driving skills and understanding of safety protocols will be crucial.
✨Tip Number 4
Network with current or former FedEx employees if possible. They can provide insights into the interview process and company culture, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Courier C1
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Courier C1 role at FedEx. Understand the key responsibilities and requirements, such as holding a full valid class 2 licence and having great customer service skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise any previous driving roles, customer service experience, and your understanding of driving regulations.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for FedEx and how your values align with their commitment to diversity and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at FedEx
✨Know Your Driving Regulations
Make sure you have a solid understanding of driving rules and regulations, as this is crucial for the Courier C1 role. Brush up on your knowledge of road safety and vehicle checks to demonstrate your competence.
✨Showcase Customer Service Skills
As a courier, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. This will show that you understand the importance of customer satisfaction in this role.
✨Demonstrate Flexibility and Independence
FedEx values individuals who can work independently and adapt to changing situations. Be ready to discuss times when you've successfully managed your own workload or adapted to unexpected challenges.
✨Emphasise Teamwork and Diversity
FedEx prides itself on its diverse workforce. Highlight any experiences where you've worked in diverse teams or contributed to an inclusive environment. This will resonate well with their company culture.
