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- Tasks: Deliver parcels and ensure vehicle security while providing excellent customer service.
- Company: FedEx is a leading global express transportation company, admired for its commitment to people and service.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, tuition assistance, and reduced shipping rates.
- Why this job: Join a diverse team that values inclusion and offers great career growth opportunities.
- Qualifications: Experience in multi-drop deliveries and strong customer service skills are essential.
- Other info: FedEx promotes a culture of innovation and well-being, making it a great place to work.
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We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.
As a FedEx courier, you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Salary: £14.07 per hour. Premium paid for hours worked between 7pm – 10pm, and 10pm – 6am.
What will you be doing?
- Collection and delivery of parcels and freight to our customers
- Security of the vehicle and freight while in your vehicle
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
What are we looking for?
- Experience with multi-drop deliveries
- Someone with great customer service skills
- Great attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
What you’ll get!
- 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
- Free Uniform and PPE
- Life assurance policy which pays out 4 x salary
- Employee Assistance Programme providing confidential support, information, and advice for your wellbeing
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group scheme savings on many items
- Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together.
FedEx in the UK is Disability Confident ‘Committed’.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and committed to a diverse and inclusive workforce, providing growth opportunities for all.
Our Company
FedEx is one of the world\’s largest express transportation companies and has been consistently ranked as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day, FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories worldwide. Our outstanding team of FedEx team members makes this global network possible, ensuring every FedEx experience is exceptional.
Our Philosophy
The People-Service-Profit (P-S-P) philosophy governs every FedEx decision, policy, and activity. We care for our people; they, in turn, deliver impeccable service to our customers, who reward us with the profitability necessary to secure our future. Profits are reinvested back into the business and our people. Our success is rooted in our people, and our P-S-P philosophy fosters an environment encouraging innovation and high-quality service, while caring for their well-being and valuing their contributions.
Our Culture
Our culture is vital to our success and growth, brought to life through our behaviors, actions, and activities worldwide. Since the early 1970s, our culture and values have been a cornerstone of our success. While other companies may copy our systems and infrastructure, our unique culture differentiates us in today’s global marketplace.
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Courier (B Licence) employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier (B Licence)
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during interviews, showcasing how you can contribute to their commitment to exceptional service.
✨Tip Number 2
Highlight your customer service skills in conversations. As a courier, you'll be the face of FedEx, so demonstrating your ability to engage positively with customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with multi-drop deliveries. Sharing specific examples of how you've efficiently managed time and routes can show that you're ready for the demands of the role.
✨Tip Number 4
Show your flexibility and independence during discussions. FedEx values employees who can adapt to changing situations, so be ready to share instances where you've successfully worked autonomously or adjusted to unexpected challenges.
We think you need these skills to ace Courier (B Licence)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a courier at FedEx. Familiarise yourself with the job description, focusing on the importance of customer service and compliance with health and safety regulations.
Tailor Your CV: Highlight relevant experience in multi-drop deliveries and customer service in your CV. Use specific examples to demonstrate your skills and how they align with what FedEx is looking for.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of FedEx's commitment to diversity and inclusion, and how you can contribute to their culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at FedEx
✨Know the Company Values
Before your interview, take some time to understand FedEx's philosophy and values, especially their commitment to diversity and inclusion. This will help you align your answers with what they stand for and show that you're a good fit for their culture.
✨Demonstrate Customer Service Skills
As a courier, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any instances where you went above and beyond for a customer.
✨Showcase Your Driving Knowledge
Make sure you have a solid understanding of driving rules and regulations. Be ready to answer questions about safety procedures and how you ensure the security of parcels while on the road.
✨Emphasise Flexibility and Independence
FedEx values employees who can work independently and adapt to changing circumstances. Share examples from your past work where you successfully managed your time and tasks without direct supervision.
