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For Companies At a Glance
- Tasks: Deliver parcels and ensure vehicle security while providing excellent customer service.
- Company: FedEx is a leading global express transportation company, admired for its commitment to people and service.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, tuition assistance, and reduced shipping rates.
- Why this job: Join a diverse team that values inclusion and offers great career growth opportunities.
- Qualifications: Experience in multi-drop deliveries and strong customer service skills are essential.
- Other info: FedEx promotes a culture of innovation and well-being, making it a great place to work.
Courier (B licence)
You will provide courier services directly to customers on a daily basis, including driving, customer service and completing any related administration or paperwork.
Working hours: 45 hours per week; Shift pattern: Monday to Friday 07:00 – 17:00; Salary: £14.70 per hour.
What You Will Be Doing
- Representing FedEx in front of our customers, courteously picking up and delivering their packages.
- Driving vehicles in FedEx fleet on defined routes in various postcodes, making sure customers’ packages get to the right place, on time.
- Making sure vehicles are always operated safely and legally.
- Following all FedEx Health and Safety and other company policies and procedures.
What Do You Bring With You
- Be a reliable team player.
- Be energetic and enthusiastic.
- Have a strong customer focus.
- Have good communication skills.
- Have an eye for detail to make sure paperwork is correct.
- Holding a valid driving license for type of vehicle assigned is essential and held for 2+ years would be an advantage.
- Adaptability to external driving conditions and circumstances is required.
- Commercial driving experience would be an advantage.
- Basic geographical knowledge.
What Do We Offer
- Attractive compensation package.
- Training to get you started and on-the-job learning opportunities.
- Extensive learning resources to further develop your skills and knowledge.
- Tuition Assistance Program (applicable for FedEx positions with a permanent contract).
- Employee Assistance Program for you and your family in difficult life situations.
- Employee reduced-rate shipping.
- Great career opportunities.
- FedEx is one of the worlds most admired companies and trusted brands year after year.
About FedEx
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path – we’re ready to invest in your development. Join FedEx.
Diversity & Inclusion
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happen because we do it together. FedEx in the UK is Disability Confident Committed.
Equal Opportunity
FedEx is an equal opportunity employer and we are committed to a diverse and inclusive workforce, providing growth opportunities for all.
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Freight and Package Transportation
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Courier (B licence) employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier (B licence)
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during interviews, showcasing how you can contribute to their commitment to exceptional service.
✨Tip Number 2
Highlight your customer service skills in conversations. As a courier, you'll be the face of FedEx, so demonstrating your ability to engage positively with customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your experience with multi-drop deliveries. Sharing specific examples of how you've efficiently managed time and routes can show that you're ready for the demands of the role.
✨Tip Number 4
Show your flexibility and independence during discussions. FedEx values employees who can adapt to changing situations, so be ready to share instances where you've successfully worked autonomously or adjusted to unexpected challenges.
We think you need these skills to ace Courier (B licence)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a courier at FedEx. Familiarise yourself with the job description, focusing on the importance of customer service and compliance with health and safety regulations.
Tailor Your CV: Highlight relevant experience in multi-drop deliveries and customer service in your CV. Use specific examples to demonstrate your skills and how they align with what FedEx is looking for.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of FedEx's commitment to diversity and inclusion, and how you can contribute to their culture.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at FedEx
✨Know the Company Values
Before your interview, take some time to understand FedEx's philosophy and values, especially their commitment to diversity and inclusion. This will help you align your answers with what they stand for and show that you're a good fit for their culture.
✨Demonstrate Customer Service Skills
As a courier, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you handle difficult situations. Highlight any instances where you went above and beyond for a customer.
✨Showcase Your Driving Knowledge
Make sure you have a solid understanding of driving rules and regulations. Be ready to answer questions about safety procedures and how you ensure the security of parcels while on the road.
✨Emphasise Flexibility and Independence
FedEx values employees who can work independently and adapt to changing circumstances. Share examples from your past work where you successfully managed your time and tasks without direct supervision.
