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- Tasks: Deliver packages on time and ensure customer satisfaction while driving safely.
- Company: FedEx is a global leader in express transportation, known for its commitment to service excellence.
- Benefits: Enjoy 22 days holiday, free uniform, life assurance, and tuition assistance.
- Why this job: Be the face of FedEx, enjoy a supportive culture, and grow your career in a diverse environment.
- Qualifications: Must have a valid class 2 licence, Driver CPC, and great customer service skills.
- Other info: Flexible working hours with additional pay for night shifts.
We are looking for a Courier to join our team at Belfast. Whether you are fresh from the test centre or have experience, we want to speak to you!
Your role
As a FedEx courier you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Shift pattern: Monday-Friday 06:30 – 16:30
Salary: £14.36 per hour. Premia paid for hours worked between 7pm - 10pm, and 10pm - 6am.
What will you be doing?
- Collection and delivery of parcels and freight to our customers
- Security of the vehicle and freight while in your vehicle
- Multi drop deliveries
- Complete procedural checks on your vehicle
- Comply with Health and Safety regulations
What are we looking for?
- A full valid class 2 licence along with Driver CPC and Tacho Driver Card
- Someone with great customer service skills
- Great attitude with the ability to work independently and flexibly
- Good understanding of driving rules and regulations
What you’ll get!
- 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
- FedEx Retirement Plan
- Free Uniform and PPE
- Fully funded DCPC renewal
- Free parking
- Life assurance policy which pays out 4 x salary
- Employee Assistance Programme Provides you with confidential support, information and advice to help you with your wellbeing
- Hospital cash plan scheme
- Tuition assistance for external training
- Reduced rate shipping for international packages
- Group scheme savings on many items
- Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted. At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviours, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s.
Courier employer: FedEx
Contact Detail:
FedEx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier
✨Tip Number 1
Familiarise yourself with FedEx's values and culture. Understanding their People-Service-Profit philosophy will help you align your responses during interviews, showcasing how you can contribute to their mission.
✨Tip Number 2
Highlight your customer service skills in conversations. As a courier, you'll be the face of FedEx, so demonstrating your ability to interact positively with customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your driving experience and knowledge of road regulations. Since safety is a priority for FedEx, showing that you understand and adhere to these rules will strengthen your application.
✨Tip Number 4
Network with current or former FedEx employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace Courier
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Courier at FedEx. Highlight your ability to represent the company positively and your commitment to safe driving practices.
Tailor Your CV: Customise your CV to reflect relevant experience, especially in customer service and driving. Mention any specific qualifications like a full valid class 2 licence, Driver CPC, and Tacho Driver Card.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your understanding of FedEx's values. Emphasise your customer service skills and your ability to work independently and flexibly.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Courier role.
How to prepare for a job interview at FedEx
✨Know the Role
Make sure you understand the responsibilities of a courier at FedEx. Familiarise yourself with the importance of timely deliveries, customer service, and safety regulations. This will help you answer questions confidently and show your enthusiasm for the role.
✨Demonstrate Customer Service Skills
As a courier, you'll be the face of FedEx. Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to handle difficult situations and maintain a positive attitude, as this is crucial for representing the company well.
✨Show Your Driving Knowledge
Be ready to discuss your understanding of driving rules and regulations. If you have experience, share specific instances where you adhered to safety protocols or navigated challenging routes. This will demonstrate your competence and reliability as a driver.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within FedEx. This shows your genuine interest in the position and helps you assess if the company aligns with your values and career goals.
